Page 1 of 1

PayPal Guest Checkout Behavior

Posted: Sat Sep 03, 2022 5:16 pm
by Etheravion
Hi all,

I'm using Opencart v2.3.0.2 and noticed an unusual behavior with PayPal guest checkout. When a customer is logged into Opencart and made payment via PayPal, the order status will be set as Processing. No issue with this. However, when a customer did a guest checkout, the order status will be set as Complete immediately instead of Processing. Is this the standard Opencart behavior?

Re: PayPal Guest Checkout Behavior

Posted: Sun Sep 04, 2022 7:14 am
by ADD Creative
Which of the many PayPal extensions are you using?

Re: PayPal Guest Checkout Behavior

Posted: Sun Sep 04, 2022 7:32 am
by Etheravion
PayPal Payments Standard

Re: PayPal Guest Checkout Behavior

Posted: Sun Sep 04, 2022 7:26 pm
by ADD Creative
How are you order status set in it's settings? Switch on the debug logging and and look in the logs for the IPN messages. The status is set by PayPal. Maybe it is them who are sending the different statuses.

Re: PayPal Guest Checkout Behavior

Posted: Sun Sep 04, 2022 10:17 pm
by Etheravion
The order statuses are correct. There’s no settings to differentiate between logged in versus guest customer.

Re: PayPal Guest Checkout Behavior

Posted: Mon Sep 05, 2022 12:31 am
by ADD Creative
Etheravion wrote:
Sun Sep 04, 2022 10:17 pm
The order statuses are correct. There’s no settings to differentiate between logged in versus guest customer.
Did you check the IPN messages?