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Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 1:27 am
by larenewadespitler
summitcitybullets.com
I put a product in the shopping cart and checked out. I selected Phone payment.
When I click on Confirm Order, I see loading and then nothing else happens.
The Developer tools in Chrome shows:
jquery-2.1.1.min.js?v=ec11117a:4
GET
https://summitcitybullets.com/index.php ... 6176518286 500 (Internal Server Error)
I just moved this website to a new server.
Larene
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 2:10 am
by halfhope
Hi!
See server logs (not OpenCart), they contain error text. OpenCart can't log 5xx errors. If you can't find server logs, then add this lines to your .htaccess and repeat checkout with DevTools again:
Code: Select all
php_flag display_startup_errors on
php_flag display_errors on
php_flag html_errors on
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 3:08 am
by larenewadespitler
Adding those lines to .htaccess caused a 500 error.
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 3:08 am
by larenewadespitler
There is no error_log file in public_html
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 4:33 am
by halfhope
I try test checkout, but for some reason, errors didn't show. You should find server logs.
1. In more cases, they accessible from hosting panel (cPanel/ISP/Fastpanel/etc).
2. Sometimes they located in "logs" directory on same level as "public_html" or upper. (named sitename.error.log)
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 5:31 pm
by IP_CAM
Paid Journal themed Installation, not supported at this Forum, better contact Journal Support on this.
Re: Confirm button in checkout doesn't do anything
Posted: Sun Jun 26, 2022 6:16 pm
by straightlight
Even if unpaid.
Re: Confirm button in checkout doesn't do anything
Posted: Mon Jun 27, 2022 6:25 pm
by paulfeakins
Re: Confirm button in checkout doesn't do anything
Posted: Thu Oct 19, 2023 2:54 am
by hongwang@biomax.us
I post my solution although this thread is last year. My fresh installation of OC3.0.38 or OC4.0 had similar issue of failed Confirm Order response. After configure the correct mail SMTP and login in Your Store would solve the issue.
Re: Confirm button in checkout doesn't do anything
Posted: Thu Oct 19, 2023 6:44 pm
by paulfeakins
hongwang@biomax.us wrote: ↑Thu Oct 19, 2023 2:54 am
I post my solution although this thread is last year. My fresh installation of OC3.0.38 or OC4.0 had similar issue of failed Confirm Order response. After configure the correct mail SMTP and login in Your Store would solve the issue.
Thanks for coming back to tell us!