OpenCart Community

I just installed the Open Cart software v. 3.0.3.8 on my site and was getting familiar with the admin dashboard. I think the last thing I did was in the settings area, in the "Local" tab, where I indicated the country of origin for the site, measurements, etc. When I was done, I logged off and did some other work.

Returning to the site, I find that I can't reach the admin dashboard. First, I navigated to:

https://greatlakescongress.org/enter/admin/

As normal, I'm presented with a login screen. After I enter my no-special-characters username/password, the URL changes to something like this:
However, only the login page remains visible. I tried "Forgotten password" and reset the password per a previous thread, but that did not work (nor did I expect it to). I do not have any extensions downloaded and I wiped all the cookies from the site from my desktop, but it's the same result each time. Any ideas on how I get the admin page to load again?

Thanks in advance for any help.

.htaccess, config.php and / or admin/config.php configuration issues. Also check your error / access logs.

straightlight wrote: ↑

Wed Dec 08, 2021 5:00 am

.htaccess, config.php and / or admin/config.php configuration issues. Also check your error / access logs.

Thanks for your response. I don't see anything that appears untoward in either of the config files and there are no errors in my server logs. With respect to the .htaccess, I am not sure what I would be looking for in those, assuming I'm able to locate them.

Did you change the timezone? There is an known bug.
https://github.com/opencart/opencart/issues/9237
viewtopic.php?f=201&t=222369&start=20#p816440

jla01 wrote: ↑

Wed Dec 08, 2021 5:14 am

.htaccess, I am not sure what I would be looking for in those, assuming I'm able to locate them.

If you're not sure where your .htaccess files are you should probably be working with a developer.

Just to know the location of a file does not require a developer. It may require a developer to use it, however, if the reported issue is caused by something specific and cannot be identified from Google already. .htaccess is located on your Opencart main folder.

Same issue on 3.0.3.9 but the solution above fixed it for me: (https://github.com/opencart/opencart/issues/9237)