I can't change the emails Opencart sends to customers

Hi guys,
I am trying to change the emails that Opencart sends to customers. Specifically the order_edit email. I updated the twig in catalog\view\theme\default\template\mail\order_edit.twig and I also updated the text contained in catalog\language\en-gb\mail\order_edit.php
I refreshed the template cache. I tried editing the twig file from the Theme editor.
Despite all these changes, the email stays exactly the same. No text nor twig layout changes are reflected.
What am I doing wrong?

If you are trying to edit the email that is sent when you add order history and notify customer, then that is the correct file.

Delete the changes made in the theme editor and just edit the template file, you should see the changes in the email.

Also refresh the modification cache, if that file has been changed by an OCMOD.

edit the template file, you should see the changes in the email

I should, but I'm not. I even tried deleting order_edit.twig from the server and the email still sends! Where is it coming from?

I changed it and refreshed template, sass and mods. Then I deleted it and refreshed the same, and the email still sends, exactly the same.

I think I'm going insane. I deleted order_edit.twig from the server. I went into the storage/cache on the server and deleted everything. Then I deleted catalog\controller\mail\order.php and the email STILL WORKS. How? When I update the order status and tick to notify customer it still sends. I'm totally lost.

One word: caching.

I think the order_edit.twig and order_edit.php edit files have been changed by OCMOD or VQMOD
refresh modifications in menu extensions->modifications
if there is no change then the file is changed by vqmod

thekrotek wrote: ↑

Fri Nov 26, 2021 1:43 pm

One word: caching.

https://www.antropy.co.uk/blog/how-to-c ... t-3-0-2-0/

I struggled with this too.
Eventually decided to just rename the file order_edit to order_edit2, and in order.php change this line like this
$mail->setText($this->load->view('mail/order_edit2', $data));
It seems to get cached again, so change it to order_edit3 if you need to change again.