Customers would choose FedEx Ground or Home Delivery, but displays Priority Overnight and get charged the incorrect amount. On the order detail, it does show that it is FedEx Ground but right below the subtotal for shipping it would say Priority Overnight.
It would be helpful to provide your OpenCart version, PHP version, theme you are using, any extensions you are using that modify checkout and details of any modifications made. Also check both your PHP and OpenCart error logs.
Contact the extension developer and/or FedEx.crunchyroll wrote: ↑Tue Aug 31, 2021 11:01 amCustomers would choose FedEx Ground or Home Delivery, but displays Priority Overnight and get charged the incorrect amount. On the order detail, it does show that it is FedEx Ground but right below the subtotal for shipping it would say Priority Overnight.
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2021-08-31 21:00:34 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 21:45:58 - PHP Notice: Undefined index: gae_order_id in /home/abcdef/public_html/catalog/controller/extension/analytics/google_analytics_expert.php on line 72
2021-08-31 21:45:58 - PHP Notice: Undefined index: gae_order_id in /home/abcdef/public_html/catalog/controller/extension/analytics/google_analytics_expert.php on line 72
2021-08-31 21:51:21 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 21:53:16 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 14:53:39 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 14:54:52 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 22:20:39 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 15:22:06 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 22:41:34 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 15:57:02 - PHP Notice: Undefined index: filter_manufacturer_id in /home/abcdef/public_html/catalog/controller/extension/facebookeventparameters.php on line 486
2021-08-31 22:57:02 - PHP Notice: Undefined index: manufacturer_id in /home/abcdef/storage/modification/catalog/controller/common/header.php on line 257
2021-08-31 22:57:56 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 16:07:09 - PHP Notice: Undefined offset: 0 in /home/abcdef/public_html/catalog/controller/extension/module/so_filter_shop_by.php on line 141
2021-08-31 23:07:12 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 16:09:36 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 16:10:00 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 23:16:19 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 16:16:46 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 16:25:38 - PHP Notice: Undefined index: fedex_2_day in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 333
2021-08-31 16:25:45 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 333
2021-08-31 16:28:56 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:29:06 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:29:40 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:32:37 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:35:08 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:35:34 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:37:29 - PHP Notice: Undefined index: fedex_ground in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 16:38:45 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Notifications><Severity>WARNING</Severity><Source>crs</Source><Code>458</Code><Message>Request field com.fedex.nxgen.crs.v18.ientities.Contact.CompanyName contained an invalid character or format and was ignored.</Message><LocalizedMessage>Request field com.fedex.nxgen.crs.v18.ientities.Contact.CompanyName contained an invalid character or format and was ignored.</LocalizedMessage><MessageParameters><Id>FIELD_NAME</Id><Value>com.fedex.nxgen.crs.v18.ientities.Contact.CompanyName</Value></MessageParameters></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-09-01 1:20:11 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
2021-08-31 18:45:38 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:45:41 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:46:23 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:46:25 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:46:28 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:46:29 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:47:07 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:47:08 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-08-31 18:47:09 - PHP Notice: Undefined index: shipping_methods in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 667
2021-09-01 3:43:00 - FEDEX :: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelop ... <RateReply xmlns="http://fedex.com/ws/rate/v10"><HighestS ... estination postal code missing or invalid. </Message><LocalizedMessage>Destination postal code missing or invalid. </LocalizedMessage></Notifications><Version><ServiceId>crs</ServiceId><Major>10</Major><Intermediate>0</Intermediate><Minor>0</Minor></Version></RateReply></SOAP-ENV:Body></SOAP-ENV:Envelope>
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Destination postal code missing or invalid.Could be an issue with your theme or an extension changing it in some way.
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PHP Notice: Undefined index: fedex_2_day in /home/abcdef/storage/modification/catalog/controller/checkout/checkout.php on line 333
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