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Downloaded item confirmation or report for Paypal

Posted: Wed May 26, 2021 7:27 pm
by martinvarsano
Hello,

I'm selling digital items in my store, and Paypal is asking me to show them some kind of proof that the item was delivered to the customer (that they downloaded the item correctly, for example). Since I don't ship the item and is an instant downloadable item, does anybody know a plugin or way to check if the item was downloaded, since the functionality available in Opencart 1.0 is now gone?

Any ideas on how to resolve this are welcome! :)

Re: Downloaded item confirmation or report for Paypal

Posted: Wed May 26, 2021 7:47 pm
by straightlight
martinvarsano wrote:
Wed May 26, 2021 7:27 pm
Hello,

I'm selling digital items in my store, and Paypal is asking me to show them some kind of proof that the item was delivered to the customer (that they downloaded the item correctly, for example). Since I don't ship the item and is an instant downloadable item, does anybody know a plugin or way to check if the item was downloaded, since the functionality available in Opencart 1.0 is now gone?

Any ideas on how to resolve this are welcome! :)
OC version.

Re: Downloaded item confirmation or report for Paypal

Posted: Wed May 26, 2021 7:57 pm
by martinvarsano
Version 2.1.0.1

Re: Downloaded item confirmation or report for Paypal

Posted: Thu May 27, 2021 5:09 pm
by paulfeakins
straightlight wrote:
Wed May 26, 2021 7:47 pm
OC version.
Please don't forget the question mark as I've seen this confuse several users.

Re: Downloaded item confirmation or report for Paypal

Posted: Thu May 27, 2021 6:30 pm
by straightlight
paulfeakins wrote:
Thu May 27, 2021 5:09 pm
straightlight wrote:
Wed May 26, 2021 7:47 pm
OC version.
Please don't forget the question mark as I've seen this confuse several users.
viewtopic.php?f=202&t=223964#p821821

Re: Downloaded item confirmation or report for Paypal

Posted: Thu Jun 17, 2021 9:40 pm
by martinvarsano
Any help for this? Paypal is making things difficult now if you don't have a way to show them that the customers downloaded the digital items in the store.