Post by jrr » Mon Feb 22, 2021 11:07 am

(OC 3.0.3.6 - default theme, usual assortment of extensions)

I'm got many (over 900) occurrences of this error and I can't identify what extension or change I may have done to trigger it:

PHP Notice: Undefined index: manufacturer in /.../storage/modification/admin/controller/catalog/product.php on line 667
( Occurrences 944 First appeared on: 2021-02-20 22:22:05 Last appeared on: 2021-02-20 23:57:31)

It only seemed to happen on one day - perhaps some test I was doing?

as well as (two counts):

PHP Notice: Trying to access array offset on value of type null in /.../storage/modification/catalog/controller/startup/error.php on line 15
(Occurrences 2 First appeared on: 2021-02-21 06:31:00 Last appeared on: 2021-02-21 11:01:00)

What is the process to pin these error messages down, the terms seem to be generic, not specific to any single extension or modification...orders are going through, so I don't think it is affecting the customer side of things.

Thanks!

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Post by sw!tch » Mon Feb 22, 2021 11:34 am

Follow the path to the error and look at the line number. Might give some insight, the above are all modified files so some extension has made modifications.

Whether related or not , who knows, you have to look at the code.

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Post by jrr » Mon Feb 22, 2021 3:30 pm

Thanks, I think I see now, I went to the storage/etc///file and found the source extension - which was listed early in the php code, and have disabled it. Now to see if that stops the error messages.

It is a extension creator I am not able to communicate with any more - I send notes and they do not respond. Not ready to name them yet, but I really want to find out if I have upset them in some way - for them not to get back to me...or perhaps Covid-19 or something else has felled them. I hope not! Their extension is important to my business shipping!

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Post by paulfeakins » Mon Feb 22, 2021 7:49 pm

jrr wrote:
Mon Feb 22, 2021 3:30 pm
It is a extension creator I am not able to communicate with any more - I send notes and they do not respond. Not ready to name them yet, but I really want to find out if I have upset them in some way - for them not to get back to me...or perhaps Covid-19 or something else has felled them. I hope not! Their extension is important to my business shipping!
How long has it been?

Have you tried to contact them through OpenCart itself?

You should name them if they continue to ignore.

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Post by straightlight » Mon Feb 22, 2021 11:03 pm

jrr wrote:
Mon Feb 22, 2021 3:30 pm
Thanks, I think I see now, I went to the storage/etc///file and found the source extension - which was listed early in the php code, and have disabled it. Now to see if that stops the error messages.

It is a extension creator I am not able to communicate with any more - I send notes and they do not respond. Not ready to name them yet, but I really want to find out if I have upset them in some way - for them not to get back to me...or perhaps Covid-19 or something else has felled them. I hope not! Their extension is important to my business shipping!
In the mean time, any URL you could address?

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Post by jrr » Sun Feb 28, 2021 3:05 am

I am unable to get a response from the developer drugoe.de who made a great shipping extension for Canada Post and FedEx that I am having trouble with but they no longer reply to me. We were on good terms and I had simply asked a question on their FedEx extension which wouldn't produce shipping labels, and was having errors cropping up. The last email I received from them was back in early November - and nothing since.
Unfortunately I did not buy their extension through the marketplace setup and I realize now that was a mistake as I am pretty sure there is nothing OC can do to help me as I have no purchase recorded in the OC system. I now only buy extensions through the system so I have fallback options, but I'm still stuck with this non-working extension and a person/group who are probably either closed down or perhaps ill with Covid-19 or some other disaster...
I think I have to get another FedEx module from another developer - need one that does pacages andintegrates with a Canada Post extension to share box sizes and other data like Drugoe's version did. It was great!

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Post by fegdeed » Wed Mar 03, 2021 7:57 pm

jrr wrote:
Sun Feb 28, 2021 3:05 am
I am unable to get a response from the developer drugoe.de who made a great shipping extension for Canada Post and FedEx that I am having trouble with but they no longer reply to me. We were on good terms and I had simply asked a question on their FedEx extension which wouldn't produce shipping labels, and was having errors cropping up. The last email I received from them was back in early November - and nothing since.
Unfortunately I did not buy their extension through the marketplace setup and I realize now that was a mistake as I am pretty sure there is nothing OC can do to help me as I have no purchase recorded in the OC system. I now only buy extensions through the system so I have fallback options, but I'm still stuck with this non-working extension and a person/group who are probably either closed down or perhaps ill with Covid-19 or some other disaster...
I think I have to get another FedEx module from another developer - need one that does pacages andintegrates with a Canada Post extension to share box sizes and other data like Drugoe's version did. It was great!
If you do not find any from the marketplace, you can ask Jonathan from clear thinking or post a request in the commercial forum, i am sure someone can help you with that.

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