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Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:15 am
by mitrecyclers
Hi,
When customer select Bank Transfer as payment method, they are unable to click confirm order button at the last step. Can someone please help for that.
It just stays at
https://mitrecyclers.com/index.php?rout ... t/checkout
I checked Error log etc and nothing in there.
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:19 am
by rjcalifornia
Did you check the web browser console for any JS related error? Are you using a third party extension to handle payments?
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:19 am
by mikeinterserv
Well, also the shopping cart delete button is not working.
I imagine there will be issues with - Ask for price
And maybe the recapcha
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:24 am
by mitrecyclers
thats correct.. Delete button was next question.
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:31 am
by mitrecyclers
I disabled both extensions and that does not solve issue. Any more suggestions?
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:35 am
by mitrecyclers
rjcalifornia wrote: ↑Sun Jan 31, 2021 12:19 am
Did you check the web browser console for any JS related error? Are you using a third party extension to handle payments?
Only 2 payment methods enabled. Paypal Express checkout and Bank transfer
Console shows something like
Code: Select all
checkout.js:15655 Uncaught Error: PayPal Checkout Integration Script with same version (4.0.323) already loaded on page
at Module.<anonymous> (checkout.js:15655)
at __webpack_require__ (checkout.js:11)
at checkout.js:59
at checkout.js:60
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:48 am
by mikeinterserv
devtools console also shows a problem with checkout.js
Make sure to clear the Cache etc - I will try it again now you removed the extensions
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:51 am
by nightwing
Test by disabling your Ask for Price extension, I added two items to my cart, one with Ask for Price and another with the price and I was able to remove the item with a price from my cart.
If its a case where this extension is hindering your cart functionality, you may need to reach out to the extension developer.
mitrecyclers wrote: ↑Sun Jan 31, 2021 12:35 am
rjcalifornia wrote: ↑Sun Jan 31, 2021 12:19 am
Did you check the web browser console for any JS related error? Are you using a third party extension to handle payments?
Only 2 payment methods enabled. Paypal Express checkout and Bank transfer
Console shows something like
Code: Select all
checkout.js:15655 Uncaught Error: PayPal Checkout Integration Script with same version (4.0.323) already loaded on page
at Module.<anonymous> (checkout.js:15655)
at __webpack_require__ (checkout.js:11)
at checkout.js:59
at checkout.js:60
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:51 am
by mitrecyclers
mikeinterserv wrote: ↑Sun Jan 31, 2021 12:48 am
devtools console also shows a problem with checkout.js
Make sure to clear the Cache etc - I will try it again now you removed the extensions
I cleared cache from modification page to clear cache.
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:53 am
by mitrecyclers
nightwing wrote: ↑Sun Jan 31, 2021 12:51 am
Test by disabling your Ask for Price extension, I added two items to my cart, one with Ask for Price and another with the price and I was able to remove the item with a price from my cart.
If its a case where this extension is hindering your cart functionality, you may need to reach out to the extension developer.
mitrecyclers wrote: ↑Sun Jan 31, 2021 12:35 am
rjcalifornia wrote: ↑Sun Jan 31, 2021 12:19 am
Did you check the web browser console for any JS related error? Are you using a third party extension to handle payments?
Only 2 payment methods enabled. Paypal Express checkout and Bank transfer
Console shows something like
Code: Select all
checkout.js:15655 Uncaught Error: PayPal Checkout Integration Script with same version (4.0.323) already loaded on page
at Module.<anonymous> (checkout.js:15655)
at __webpack_require__ (checkout.js:11)
at checkout.js:59
at checkout.js:60
Ask the price have a value of 0.01 as well. and it just shows "Ask for Price on front end" But I removed it now to see if it resolves the issue.
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 12:54 am
by mikeinterserv
Also on dashboard home > top right corner > clear cache clear sass
Something is also upsetting your page layout the width is wrong - There are MANY errors on this site at the moment.
Whether they are all connected - I don't know - Its hard to know where to start
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 1:04 am
by mitrecyclers
mikeinterserv wrote: ↑Sun Jan 31, 2021 12:54 am
Also on dashboard home > top right corner > clear cache clear sass
Something is also upsetting your page layout the width is wrong - There are MANY errors on this site at the moment.
Whether they are all connected - I don't know - Its hard to know where to start
May be installed too many 3rd party extensions. ?
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 1:07 am
by mikeinterserv
mitrecyclers wrote: ↑Sun Jan 31, 2021 1:04 am
mikeinterserv wrote: ↑Sun Jan 31, 2021 12:54 am
Also on dashboard home > top right corner > clear cache clear sass
Something is also upsetting your page layout the width is wrong - There are MANY errors on this site at the moment.
Whether they are all connected - I don't know - Its hard to know where to start
May be installed too many 3rd party extensions. ?
It is VERY possible - especially if things worked OK before :-)
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 1:08 am
by nightwing
Well now I cant remove anything from the cart. Did by any chance you modified the common.js file?
mitrecyclers wrote: ↑Sun Jan 31, 2021 1:04 am
mikeinterserv wrote: ↑Sun Jan 31, 2021 12:54 am
Also on dashboard home > top right corner > clear cache clear sass
Something is also upsetting your page layout the width is wrong - There are MANY errors on this site at the moment.
Whether they are all connected - I don't know - Its hard to know where to start
May be installed too many 3rd party extensions. ?
Re: Confirm Order Button not working
Posted: Sun Jan 31, 2021 9:21 am
by khnaz35
Try to disable your Paypal extension and refresh modification and test if the bank transfer work.
To me culprit is Paypal messing-up.
Re: Confirm Order Button not working
Posted: Mon Feb 01, 2021 5:19 pm
by mitrecyclers
khnaz35 wrote: ↑Sun Jan 31, 2021 9:21 am
Try to disable your Paypal extension and refresh modification and test if the bank transfer work.
To me culprit is Paypal messing-up.
Thanks. Everything started to work after disabling Paypal extension. (Except cart remove button). So how can I enable paypal express checkout?
Re: Confirm Order Button not working
Posted: Mon Feb 01, 2021 5:43 pm
by khnaz35
mitrecyclers wrote: ↑Mon Feb 01, 2021 5:19 pm
khnaz35 wrote: ↑Sun Jan 31, 2021 9:21 am
Try to disable your Paypal extension and refresh modification and test if the bank transfer work.
To me culprit is Paypal messing-up.
Thanks. Everything started to work after disabling Paypal extension. (Except cart remove button). So how can I enable paypal express checkout?
Who is extension developer?
Re: Confirm Order Button not working
Posted: Mon Feb 01, 2021 6:06 pm
by mitrecyclers
They are original from Opencart, Found them in extensions --> payment
Re: Confirm Order Button not working
Posted: Mon Feb 01, 2021 6:09 pm
by khnaz35
mitrecyclers wrote: ↑Mon Feb 01, 2021 6:06 pm
They are original from Opencart, Found them in extensions --> payment
What is your OC version?
Re: Confirm Order Button not working
Posted: Mon Feb 01, 2021 6:42 pm
by xxvirusxx