Post by AmishRenegade » Fri Nov 20, 2020 12:11 am

Hi, I'm running Version 3.0.3.3 with Journal 3.
Currently using the stock Opencart Authorize.net AIM module.
On the mobile or desktop side, It seems to process cards fine but upon a decline, the spinning star looking icon will not go away or let you do anything on the page until you refresh the page.. I'm sure this is good for customers with card issue.

Any idea what might be wrong? Nothing in the error log to indicate any issue.

Thanks in advance for any guidance.

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Post by straightlight » Fri Nov 20, 2020 12:58 am

AmishRenegade wrote:
Fri Nov 20, 2020 12:11 am
Hi, I'm running Version 3.0.3.3 with Journal 3.
Currently using the stock Opencart Authorize.net AIM module.
On the mobile or desktop side, It seems to process cards fine but upon a decline, the spinning star looking icon will not go away or let you do anything on the page until you refresh the page.. I'm sure this is good for customers with card issue.

Any idea what might be wrong? Nothing in the error log to indicate any issue.

Thanks in advance for any guidance.
Journal is not supported on the forum. Authorize.net X are no longer supported from the core: viewtopic.php?f=2&t=217596 . You need to download an extension from the Marketplace for better maintenance.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester


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Post by thekrotek » Fri Nov 20, 2020 1:11 am

Looks like a JS error to me. Contact Journal 3 developers or hire a developer to look into the issue.

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Post by paulfeakins » Fri Nov 20, 2020 7:25 pm

AmishRenegade wrote:
Fri Nov 20, 2020 12:11 am
Hi, I'm running Version 3.0.3.3 with Journal 3.
Use a different theme, or go here: https://support.journal-theme.com/

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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