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checkout page can not select paypal express 2.3.0.2

Posted: Sun Nov 08, 2020 8:20 pm
by kelvin1234
My website accept paypal and credit card payment, two days ago, I notice that I can not select pay by paypal express in checkout page, I tried chrome, firefox and my cell phone , but when I change browser to internet explore I can select without any problem, anyone know how to fix it ?

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Re: checkout page can not select paypal express 2.3.0.2

Posted: Mon Nov 09, 2020 5:51 am
by straightlight
Screenshot URL invalid. Any URL?

Re: checkout page can not select paypal express 2.3.0.2

Posted: Mon Nov 09, 2020 5:36 pm
by kelvin1234
Hi, here is my website daibeauty.com
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Re: checkout page can not select paypal express 2.3.0.2

Posted: Tue Nov 10, 2020 12:22 am
by ADD Creative
Looks like a one page checkout extension / theme. Do you have the same issue with the default checkout / theme?

Re: checkout page can not select paypal express 2.3.0.2

Posted: Tue Nov 10, 2020 12:28 am
by kelvin1234
yes, I have the same issue with the default checkout / theme :(

Re: checkout page can not select paypal express 2.3.0.2

Posted: Tue Nov 10, 2020 1:39 am
by straightlight
See with the PayPal Commerce Platform if the same issue occurs. This extension can be downloaded for free from the Marketplace.

Re: checkout page can not select paypal express 2.3.0.2

Posted: Tue Nov 10, 2020 7:03 am
by ADD Creative
kelvin1234 wrote:
Tue Nov 10, 2020 12:28 am
yes, I have the same issue with the default checkout / theme :(
There is nothing in the default theme that would display a disabled payment method. Could be caused by another extension.

Didn't see any disabled payment method when testing in chrome. However, my firewall block the script you are loading from tags-manager.com as being malicious. I would start looking at that.

Re: checkout page can not select paypal express 2.3.0.2

Posted: Wed Nov 11, 2020 7:50 pm
by ADD Creative
Looks like some code has been added to your catalog/view/javascript/jquery/jquery-2.1.1.min.js file.

Re: checkout page can not select paypal express 2.3.0.2

Posted: Wed Nov 11, 2020 11:44 pm
by kelvin1234
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"I found the script that disabled your PayPal express option, see attached screenshot. But I cannot proceed further because it said code is a cross-site script hosted at tags-manager.com. Apologies for this."

Hi ADD Creative, you are correct, my friend helped me to check and notice this problem, but he can not help me to fix it.. :-\


I dont know how to do now.

Re: checkout page can not select paypal express 2.3.0.2

Posted: Thu Nov 12, 2020 2:01 am
by ADD Creative
You need to check your catalog/view/javascript/jquery/jquery-2.1.1.min.js file against that file from an original download. You will probably find the file on your server is bigger and has extra code at end. If so you need to replace in with a clean file from the original download.

I would also recommend you change all your passwords related to your hosting.

Then you also need to find out how the files was changed in the first place, as it could happen again. Checking your FTP access logs would be a start. You could also check all your files against the original download to see if any other files have been added or changed.

Re: checkout page can not select paypal express 2.3.0.2

Posted: Fri Nov 13, 2020 11:05 am
by kelvin1234
After replaced the file, I can select pay by express checkout now, I will change all the password as well, thank you ! ;)