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Cannot log in as customer?
Posted: Tue Aug 04, 2020 1:05 am
by labeshops
Can the admin no longer log in as a customer to the store to see their account info (oc v 3.0.3.2)?
I have a customer saying they are not seeing their order after they log in so I was trying to check this. The option to login into the store as the customer is still in my admin/customer page but when I select it, it only takes me to the login screen of the store and does not log into their account.
Re: Cannot log in as customer?
Posted: Tue Aug 04, 2020 8:17 am
by letxobnav
no login issue here but,
I would make sure your site works properly and completely before enabling a CDN like Beluga.
That is giving 533 http errors on some assets which is not an official error code but according to beluga 533 = Origin Response Error
Which I assume means it cannot be retrieved from your server.
In short, it is rather difficult to verify your site works when you put a cdn in between.
your cookie accept also gives javascript errors.
Re: Cannot log in as customer?
Posted: Tue Aug 04, 2020 6:26 pm
by paulfeakins
labeshops wrote: ↑Tue Aug 04, 2020 1:05 am
The option to login into the store as the customer is still in my admin/customer page but when I select it, it only takes me to the login screen of the store and does not log into their account.
Then it's most likely a bug with your setup.
Re: Cannot log in as customer?
Posted: Sun Aug 16, 2020 8:06 am
by labeshops
letxobnav wrote: ↑Tue Aug 04, 2020 8:17 am
no login issue here but,
I would make sure your site works properly and completely before enabling a CDN like Beluga.
That is giving 533 http errors on some assets which is not an official error code but according to beluga 533 = Origin Response Error
Which I assume means it cannot be retrieved from your server.
In short, it is rather difficult to verify your site works when you put a cdn in between.
your cookie accept also gives javascript errors.
I dont know what beluga is. I have a litespeed server
Re: Cannot log in as customer?
Posted: Sun Aug 16, 2020 10:28 am
by letxobnav
beluga is a cache which you are apparently using:
Code: Select all
Response Headers:
cache-control: no-store, no-cache, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sun, 16 Aug 2020 02:25:48 GMT
etag: "951074-1597541756;;;"
expires: Thu, 19 Nov 1981 08:52:00 GMT
pragma: no-cache
server: NuCDN/v2.58.4
status: 200
x-beluga-cache-status: Miss
x-beluga-node: f25cab19-1e1e-4f6b-812c-35fd5cd60b71
x-beluga-record: 010a14683192925f3f9ba3225b1e65a76065ece6
x-beluga-response-time: 219 ms
x-beluga-status: 000
x-beluga-trace: 6aa5feff-39bd-4fef-89dc-03f157904b1e
x-litespeed-cache: hit
Re: Cannot log in as customer?
Posted: Fri Dec 11, 2020 10:37 pm
by labeshops
Where did you see that? I don't see it when I view source on my stores. Never heard of it.
Re: Cannot log in as customer?
Posted: Sun Dec 13, 2020 11:35 pm
by fegdeed
probably coming from your lite speed server...