Payment options help- Braintree issues
Posted: Tue Jun 16, 2020 2:09 am
Hi, Im hoping someone can offer some guidance. My opencart store was working a dream until I received emails from Braintree ( powered by PayPal) that the servers were out of date or something to that affect. After speaking with them I bought a new extension 'Braintree Payment Gateway' I went to add the API info and discovered I could no longer access this. I was told by Clear Thinking and also by Paypal that they no longer issued API - Paypal told me Opencart could sort it. Clear thinking told me to apply for a merchant account direct with Braintree. I tried opencart first, they said they couldn't help so I applied for a new Braintree account. They told me last week it was approved, but I still cant access API - They keep passing me to PayPal powered by Braintree, who pass me back to Braintree who pass me back to PayPal - Basically this has been happening for a month. The customer service at Braintree has been appalling when I can get through on the phone and via email they just pass the buck.
So... are there other options other than Braintree? My customer base is UK and Europe and my products have quite a few options so I need a full shopping cart rather than just a button click to PayPal. I wouldn't normally ask on a forum but my stress level is just ridiculous, im so frustrated by this I feel like just sacking the whole thing off, Im hoping there is someone out there who would be willing to offer any suggestions on Payment options.
So... are there other options other than Braintree? My customer base is UK and Europe and my products have quite a few options so I need a full shopping cart rather than just a button click to PayPal. I wouldn't normally ask on a forum but my stress level is just ridiculous, im so frustrated by this I feel like just sacking the whole thing off, Im hoping there is someone out there who would be willing to offer any suggestions on Payment options.