strange issue with order

Version 3.0.3.2
running theme journal - latest version

had an issue with a customers order,

he ordered an item which when processed in paypal doesnt match the order in the dashboard.
we sent out the order displayed in the dashboard and suffice to say it was not what he had ordered.

upon checking the paypal error log, you can see he ordered what he wanted to recieve but what showed up in the dashboard was an order for a listing we do sell but even though he ordered (A) it was logged in the dash as (B) but in paypal the order was still recieved as (A)

whats going on there?

i am using standard paypal extension setup.

Journal isn't supported here... But otherwise try disabling their one page checkout, the issue most likely lies there.

blocks1 wrote: ↑

Thu May 28, 2020 5:19 am

running theme journal - latest version

Journal is a paid theme, therefore they should support you.