OC V3.0.3.2 - Customer Email return notification

Post by smith_ka » Sun Apr 19, 2020 3:01 am

OCV3.0.3.2/ Journal3

Emails for product returns are not working as expected - When attempting to communicate the status of sales returns to the customer I track it through the "return history". However when I check the "notify customer" box, the Email fails to send.

Is there a workaround for this? I would very much like to use this OC feature.

TIA

Post by straightlight » Sun Apr 19, 2020 3:31 am

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Regards,
Straightlight
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Post by smith_ka » Sun Apr 19, 2020 4:14 am

Post by straightlight » Sun Apr 19, 2020 4:22 am

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester

Post by smith_ka » Sun Apr 19, 2020 5:31 am

OK thanks, I'll keep my eyes peeled in case anything pops up and also see if I can use any of the older version fixes. At least I can tweak the "order history" email notifications to use for returns in the interim. It just seems a shame to have such a useful functionality and not be able to use it

Post by straightlight » Sun Apr 19, 2020 5:37 am

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester

Post by letxobnav » Sun Apr 19, 2020 8:14 am

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Post by straightlight » Sun Apr 19, 2020 8:23 am

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester

Post by caglayanadiguzel » Wed Jan 27, 2021 2:39 am

Post by straightlight » Wed Jan 27, 2021 3:47 am

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester

Post by caglayanadiguzel » Tue Feb 16, 2021 7:00 am

Post by sw!tch » Tue Feb 16, 2021 8:44 am

admin/model/sale/return/addReturn/after

admin/model/sale/return/addReturnHistory/after

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Post by caglayanadiguzel » Tue Feb 16, 2021 10:42 am

Post by sw!tch » Tue Feb 16, 2021 11:00 am

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Post by caglayanadiguzel » Tue Feb 16, 2021 11:18 am

Post by sw!tch » Tue Feb 16, 2021 11:32 am

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Post by caglayanadiguzel » Tue Feb 16, 2021 11:54 am

Any help on how to modify it to get it also sent for admin would be appreciated

Code: Select all

<?php
class ControllerMailReturn extends Controller {
	public function index($route, $args, $output) {
		if (isset($args[0])) {
			$return_id = $args[0];
		} else {
			$return_id = '';
		}
		
		if (isset($args[1])) {
			$return_status_id = $args[1];
		} else {
			$return_status_id = '';
		}		
		
		if (isset($args[2])) {
			$comment = $args[2];
		} else {
			$comment = '';
		}
		
		if (isset($args[3])) {
			$notify = $args[3];
		} else {
			$notify = '';
		}		
		
		if ($notify) {
			$this->load->model('sale/return');
			
			$return_info = $this->model_sale_return->getReturn($return_id);
			
			if ($return_info) {
				$this->load->language('mail/return');

				$data['return_id'] = $return_id;
				$data['date_added'] = date($this->language->get('date_format_short'), strtotime($return_info['date_modified']));
				$data['return_status'] = $return_info['return_status'];
				$data['comment'] = strip_tags(html_entity_decode($comment, ENT_QUOTES, 'UTF-8'));

				$mail = new Mail($this->config->get('config_mail_engine'));
				$mail->parameter = $this->config->get('config_mail_parameter');
				$mail->smtp_hostname = $this->config->get('config_mail_smtp_hostname');
				$mail->smtp_username = $this->config->get('config_mail_smtp_username');
				$mail->smtp_password = html_entity_decode($this->config->get('config_mail_smtp_password'), ENT_QUOTES, 'UTF-8');
				$mail->smtp_port = $this->config->get('config_mail_smtp_port');
				$mail->smtp_timeout = $this->config->get('config_mail_smtp_timeout');

				$mail->setTo($return_info['email']);
				$mail->setFrom($this->config->get('config_email'));
				$mail->setSender(html_entity_decode($this->config->get('config_name'), ENT_QUOTES, 'UTF-8'));
				$mail->setSubject(sprintf($this->language->get('text_subject'), html_entity_decode($this->config->get('config_name'), ENT_QUOTES, 'UTF-8'), $return_id));
				$mail->setText($this->load->view('mail/return', $data));
				$mail->send();
			}
		}
	}
}	

Post by sw!tch » Tue Feb 16, 2021 12:17 pm

$mail->send();  

$mail->setTo($this->config->get('config_email'));
$mail->send();  

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Post by xxvirusxx » Tue Feb 16, 2021 3:04 pm

// Text
$_['text_subject']       = '%s - Return Update %s';
$_['text_return_id']     = 'Return ID:';
$_['text_date_added']    = 'Return Date:';
$_['text_return_status'] = 'Your return has been updated to the following status:';
$_['text_comment']       = 'The comments for your return are:';
$_['text_footer']        = 'Please reply to this email if you have any questions.';

Attachments

return.png (23.28 KiB) Viewed 6412 times

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Post by sw!tch » Tue Feb 16, 2021 3:51 pm

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