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Havent logged in since a few months and forgot my password, the link to Reset it was there, I went and reset it, got the reset email, and reset it. But then the new password didnt work and now the Forgotten Password link is just GONE, its disappeared. I can't figure out what to do. Thanks

gcextreme wrote: ↑

Sat Apr 11, 2020 1:55 am

Havent logged in since a few months and forgot my password, the link to Reset it was there, I went and reset it, got the reset email, and reset it. But then the new password didnt work and now the Forgotten Password link is just GONE, its disappeared. I can't figure out what to do. Thanks

You could either look for an extension on the Marketplace to restore your password or to create a new service request in the Commercial Support section of the forum or contact me directly to get this solved as a custom job.

I had this happen last year, there was somewhere on a page of code that it got disabled. I cant remember what page. Anyhelp you can give would be great. its gotta be something simple

gcextreme wrote: ↑

Sat Apr 11, 2020 2:05 am

I had this happen last year, there was somewhere on a page of code that it got disabled. I cant remember what page. Anyhelp you can give would be great. its gotta be something simple

In your PHPMyAdmin, on your OC database > <<table_prefix>>setting table, see the config value field: config_password. Ensure it is set to 1 . Then, refresh your admin login page.

I do not see a table <<table_prefix>>
I am using Opencart with the ShirTools extension.

Issue resolved. The user had to re-enable the config_password and was using the wrong username.

Regarding the issue of the Admin login page not showing the “Forgotten Password” link:
By default, after installing Opencart, because we have not set up the Mail server (to automatically reply, reset password, ...), Opencart will not display “Forgotten Password” on the Admin Login page.

To display, we need to declare the Mail server at the following location (Opencart 4.0):
Log in to Admin --> System --> Setting --> Select Store --> Edit --> Mail tab --> Proceed to declare (search Google for details).

After declaring, we exit and return to the Admin login page, at this time “Forgotten Password” will appear.

** If we accidentally forget the password to the Admin management page before declaring the Mail Server, we only have one way left: use the phpmyAdmin page to access the Database --> find the User table and update the Password (search Google for details). Check the Mysql port carefully in the Opencart installation config files if you are running on localhost and have changed the default mysql port when installing Xamp or similar things.

Hope this guide will be helpful to someone who really needs it.