Everything was ok on my website with adding or editing products, but today I noticed that when I edit a product and click save, it gives me Page Note Found and it doesn't save the edit,
I contacted The hoster, he sent me this photo
Please help me
Hello guys
Everything was ok on my website with adding or editing products, but today I noticed that when I edit a product and click save, it gives me Page Note Found and it doesn't save the edit,
I contacted The hoster, he sent me this photo
Please help me
Everything was ok on my website with adding or editing products, but today I noticed that when I edit a product and click save, it gives me Page Note Found and it doesn't save the edit,
I contacted The hoster, he sent me this photo
Please help me
Last edited by masterdz on Mon Feb 03, 2020 6:22 pm, edited 1 time in total.
Mod-Security rule is being trigged. You can request to disable the rule if it's a false positive. Some default OWASP rulesets are overly aggressive..
Since you mention this happening recently, I would also ask them if they recently changed rulesets.
Since you mention this happening recently, I would also ask them if they recently changed rulesets.
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Hello
Unfortunately the hoster tried to edit the rules as you told me but problem still the same,
P.S: when I edit old products that came with the theme I bought it saves without problem, settings also when I edit them it saves with no problem, but my products that I recently entered when I try to edit them I get same error also when I try to enter new product same problem
Interesting, well the image you posted above is definitely from mod-security's interface in cPanels WHM. It's throwing a 403. If you still have the problems with that rule disabled it might be hitting on another rule. Otherwise sounds like a theme issue, you may want to reach out to the theme developer.
Check the server error logs, should be a clear indication of the error.
Check the server error logs, should be a clear indication of the error.
Backup and learn how to recover before you make any changes!
Highly doubt this was the issue, it probably just took some time for Mod-Sec to clear the rule on your end. Typically files should be 644 and folders inside public_html no higher than 755.
In anycase - You may want to verify with your host the correct file/folder permissions per your server configuration.
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