Post by OSWorX » Thu Oct 24, 2019 10:03 pm

In the last weeks we see here more and more posts from users seeking help for the Journal Theme.

Folks, this here is the OpenCart forum and no support forum for this junk.
If you have bought (or stolen) this Theme, ask the support of Journal and do not waste your time here - nobody will help you!

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Post by yodapt » Wed Nov 06, 2019 6:27 am

Well said. Sick and tired of that theme..

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Post by brettpix » Fri Nov 08, 2019 3:30 pm

HI

Thanks for this. We changed from OC2.0.3.1 to OC3.0.3.2. We were trying to find a theme to use and Journal 3 was suggested by developer. The OC site says most installed theme etc etc.

We are now using this and I agree. What a massive mistake!!!

www.eclipseorganics.com.au

Is there any way back from here? can we move back to a better theme that does not complicate everything?

So how do you find a good theme. I ready a lot when I started about themes and it all says to find a strong developer.

Why does OC so strongly allow this to be pushed if it is rubbish?

Have I made irreversible mistake? I would love to know your thoughts.

Thanks

Brett

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Post by Johnathan » Fri Nov 08, 2019 11:14 pm

You should be able to uninstall Journal without too much difficulty. Mostly it would involve switching your theme in the System > Settings area, so you may be able to just do that and call it good. If you wanted to fully remove the Journal files, you'd need to ask the Journal support team how to do that --- I don't think they overwrite any core files, though, so just removing their ocMod files should be enough. Those should be in Extensions > Modifications or in the /system/ directory (ending in .ocmod.xml).

For a theme that doesn't change so much functionality in OpenCart, this is the only one I know of that's purely CSS:

https://www.opencart.com/index.php?rout ... n_id=36706

That will ensure that nothing should break when you install other extensions, because it's just changing the styling and not any actual code in OpenCart files. I haven't used it myself, but the developer is good and I like the look.

If anyone else has any other CSS only themes (or themes that conform to OpenCart's structure so they don't break compatibility as easily) then please post them here.

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Post by eddierosenthal » Sat Nov 09, 2019 10:35 pm

by removing support for a theme i suppose any questions related to any theme therefore should also be removed? i find that opposed to the objectives of a useful forum. if you know the answer to a question why would a person find it repulsive to answer it? I can only guess as to that purpose. yes its tiresome, but not for the questioner, whose sole purpose to join this forum was to have a question answered. i might have support or renewed support for a theme, but wanted a quick answer, or posted it here for some other reason. i can understand frustration, and it cuts both ways.

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Post by OSWorX » Sun Nov 10, 2019 3:48 am

eddierosenthal wrote:
Sat Nov 09, 2019 10:35 pm
by removing support for a theme ..
Well, this forum here is no support forum for this theme!
It is a "Community Forum", so if a user wants to post something about and others want to answer, they are free to do so.

But - and that is the main point, more and more support requests, postings about troubles and so on for that theme has been opened in the last weeks here.
That is the point where it is too much - this theme vendor has its own support system (ot should have one) where those people should leave their troubles and ask for help.
They sell it for money, and they have to give support.
If they cannot give support, this here is not the second chance.

Another issue is the fact, that there are "copies" out in the "wild" - those people will get for sure no support from them.
And also not here!

So just in 2 lines:
1. this forum here is about OpenCart and the extensions everybody can buy on the OpenCart Marketplace or/and directly from several OpenCart Developers (like me)
2. it is no forum for themes and templates not sold over the OpenCart Marketplace

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Post by uksitebuilder » Sun Nov 10, 2019 3:37 pm

I have created a snippet in a-text that I will use from now on in reply to journal theme related questions when I come across them.

-- Snippet --

Hi,

I see your question relates to the 3rd party Journal theme.

Unfortunately, this is an OpenCart forum for questions and answers related to OpenCart default installations and extensions purchased on the OpenCart marketplace.

Please direct any questions related to Journal to their support team at https://support.journal-theme.com/

-- End Snippet --

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