Need help - Blank page when customer modify address book from My Account

Hi,
I desperately need some help.
I've tried to solve it since 3 days, read all relevant topic in this forum, googled it but no success.

OC: 2.0.3.1
Theme: Journal2
Related extensions: - (I think none of them)
A link to your site: https://kristalycentrum.com/
Is it a single or multistore setup: Single


Problem:

In My Account customers can't edit/modify their address (Address books - Modify your address book entries), and cannot add new address either.
The result is a blank (white) page with this urls:
https://www.mydomain.com/index.php?route=account/address/edit&address_id=573
https://www.mydomain.com/index.php?route=account/address/add

Every other links/menu works correctly in My Account.
From admin area (as an administrator) I can add, or modify a Customer's address.
In checkout process customer also can modify or add new address.
So the problem is only exist in My Account.

Some solution I've tried (without success):

1. In error logs I found only one log can be related:

PHP Notice: Error: Could not load template /home/.../catalog/view/theme/account/address_list! in /home/.../vqmod/vqcache/vq2-system_modification_system_engine_loader.php on line 64

I've checked the files and route for address_list.tpl is not like above but this is: catalog/view/theme/journal2/template/account/address_list
So I've made an account folder to theme folder, put the file in it, but no success.

2. I've tried to switch back server php version from 7 to 5.6 but no success.

3. Temporarly deleted .htaccess from root but nothing changed.

4. Tried to replace the address.php file in /catalog/controller/account/ directory to newer version (2.1.0.1, 2.1.0.2 - nothing changed; 2.3.0.2 - worse than ever).

I would be grateful for any idea what could help me out...
Thanks in advance!

As it seems, one more of those countless troubles with the Journal Theme!
This here is a forum for OpenCart, so having troubles with the bad theme should be addressed always to the support of Journal directly.

But a few tips:
1. switching back to the old (and outdated) php-version is useless
2. disabling .htaccess also
3. creating a new folder, using other files > useless

You should check in the controlle file why another file is called.
catalog/view/theme/account/address_list is the file which is responsible for the output - in a normal, standard installation.
But as said, Journal is a crap, so you should ask their support to fix that.

Blank page is always an error. Enable displaying errors to see the error message on screen or look in the error log. Copy the error message here.

thekrotek wrote: ↑

Thu Oct 24, 2019 5:15 pm

Blank page is always an error. Enable displaying errors to see the error message on screen or look in the error log. Copy the error message here.

Blank (white) page indicates always a php-error.
But he has that already:

PHP Notice: Error: Could not load template /home/.../catalog/view/theme/account/address_list! in /home/.../vqmod/vqcache/vq2-system_modification_system_engine_loader.php on line 64

OSWorX wrote: ↑

Thu Oct 24, 2019 6:20 pm

But he has that already:

PHP Notice: Error: Could not load template /home/.../catalog/view/theme/account/address_list! in /home/.../vqmod/vqcache/vq2-system_modification_system_engine_loader.php on line 64

Ah, didn't notice it, since it wasn't highlighted anyhow.

thekrotek wrote: ↑

Thu Oct 24, 2019 6:50 pm

Ah, didn't notice it, since it wasn't highlighted anyhow.

Better?

Thank you, so I will ask Journal support, I hope they can give the answer .

Anyhow if somebody have got any other suggestion I would appriciate it...