PayPal Pro Payment Extension - Spinner Icon Constantly Spins Confusing Customers
Posted: Tue Sep 03, 2019 3:55 pm
For some reason, on our website, when you check out using PayPal Pro and get to the credit card entry page, the spinning animation spins forever as though the page is processing something even though it's actually just waiting for you to enter your credit details. This is confusing for customers as they regularly phone us up assuming the page is still loading.
Is this normal? Does this happen on anyone else's store? If this isn't normal how can I fix it? If it is normal which file do I need to edit to disable the spinner animation?
See image below:
https://pasteboard.co/IvFliLy.png
Is this normal? Does this happen on anyone else's store? If this isn't normal how can I fix it? If it is normal which file do I need to edit to disable the spinner animation?
See image below:
https://pasteboard.co/IvFliLy.png