Post by OlivierNL » Thu Jun 13, 2019 8:24 pm

After installing OpenCart I get a white page directly on the frontside of the website. The admin is functionally normally (so far as I know). I did search on the forum but could find the exact problem (I did find other white pages but can’t find nothing in the index or config (which I changed to config.php)

OC Version: 3.0.3.2
Theme: standard
Extension/Mods: none
site: diertjes . nl
Last edited by OlivierNL on Sat Jun 15, 2019 2:29 am, edited 1 time in total.

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Post by straightlight » Thu Jun 13, 2019 9:10 pm

If you found all relative topics where only blank pages would be described without a proper solution, it means that none of the OPs actually checked their error / server access logs regarding those events. Please check the error / server access logs. Forum rules.

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Post by OlivierNL » Fri Jun 14, 2019 4:37 am

Thanks, I thougt i read thistopic carefully. I guess i missed the part of the error / server access logs. My bad.

This part is new for me. Is it correct that I can find them in the "storage folder" that you have to make at the installation? I also found a logs file in system/storage/logs. These error files are empty. I guess i didn't find the correct one. Where can i find the error / server acces logs?

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Post by cedcommerceteam » Fri Jun 14, 2019 7:58 pm

Hello OlivierNL,

You can find it in your storage's logs folder, another reason might be cache directory path is not correct, please check that as well.

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Post by OlivierNL » Sat Jun 15, 2019 2:28 am

I don't know why, but after about 24hours the website was working..

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Post by straightlight » Sat Jun 15, 2019 7:18 am

OlivierNL wrote:
Sat Jun 15, 2019 2:28 am
I don't know why, but after about 24hours the website was working..
DNS / Server cache issue on shared servers.

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