Post by OlivierNL » Thu Jun 13, 2019 8:24 pm

After installing OpenCart I get a white page directly on the frontside of the website. The admin is functionally normally (so far as I know). I did search on the forum but could find the exact problem (I did find other white pages but can’t find nothing in the index or config (which I changed to config.php)

OC Version: 3.0.3.2
Theme: standard
Extension/Mods: none
site: diertjes . nl
Last edited by OlivierNL on Sat Jun 15, 2019 2:29 am, edited 1 time in total.

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Post by straightlight » Thu Jun 13, 2019 9:10 pm

If you found all relative topics where only blank pages would be described without a proper solution, it means that none of the OPs actually checked their error / server access logs regarding those events. Please check the error / server access logs. Forum rules.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Post by OlivierNL » Fri Jun 14, 2019 4:37 am

Thanks, I thougt i read thistopic carefully. I guess i missed the part of the error / server access logs. My bad.

This part is new for me. Is it correct that I can find them in the "storage folder" that you have to make at the installation? I also found a logs file in system/storage/logs. These error files are empty. I guess i didn't find the correct one. Where can i find the error / server acces logs?

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Post by cedcommerceteam » Fri Jun 14, 2019 7:58 pm

Hello OlivierNL,

You can find it in your storage's logs folder, another reason might be cache directory path is not correct, please check that as well.

Thanks & Regards :

Call us at : (+91) -7234976892 , Skype: live:support_35785 , Email: support@cedcommerce.com

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Post by OlivierNL » Sat Jun 15, 2019 2:28 am

I don't know why, but after about 24hours the website was working..

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Post by straightlight » Sat Jun 15, 2019 7:18 am

OlivierNL wrote:
Sat Jun 15, 2019 2:28 am
I don't know why, but after about 24hours the website was working..
DNS / Server cache issue on shared servers.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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