Post by seekevin » Tue Jun 11, 2019 8:52 am

Hello,
I am having a problem w/ “Warning: Shipping method required!” during the cart checkout.
Setup/configuration,
1. Running Opencart 3.0.3.1_rc
2. Only UPS extension is enabled and with the rest of shipping methods are disabled
3. Product “A” is assigned to Tax Class w/ 9.25% tax rate and Geozone California.
4. During checkout page popup w/ error ““Warning: Shipping method required!”
5. Testing w/ different shipping locations both within or outside state of CA always result in such warning message and no shipping rates shown on checkout page
Not sure of the issues, please advice and help !

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Post by straightlight » Wed Jun 12, 2019 12:11 am

Geo Zones may not be configured.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by seekevin » Wed Jun 12, 2019 2:32 am

Yes, Geo Zone is configured Country = United States, Zone=All Zones.
Any other idea ?

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Post by straightlight » Wed Jun 12, 2019 2:40 am


The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Post by seekevin » Wed Jun 12, 2019 6:21 am

I called UPS Support people and they are asking me for the Opencart's error logs or journals for them to look at and see if the issue is on their side. Any idea
where are the error log files located and names ?
thanks

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Post by straightlight » Wed Jun 12, 2019 6:27 am

Default location: /system/storage/logs/error.log file . This must be activated from your OC admin - > systems - > settings - > add / edit settings - > server tab and ensure the error.log file is specified at the bottom of the form.

An alternate location, if using cPanel, would be under your root FTP folder in your logs folder (gz files or .log files) or on each public_html subfolders or main folder with the filename called: error_log .

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Post by seekevin » Fri Jun 14, 2019 1:26 am

Thanks so much for your response and help. got the error.log file.

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Post by seekevin » Sat Jun 15, 2019 5:53 am

Hi Straightline,
By look at the error.log, the data returned from "UPS DATA RECV:" look fine but not sure why Opencart generated Warning "Warning: Shipping method required!" and displaying no data. Any thoughts ?
Thanks

=====================================================================================================================
/RatingServiceSelectionResponse>
2019-06-14 21:41:50 - UPS DATA SENT: <?xml version="1.0"?><AccessRequest xml:lang="en-US"> <AccessLicenseNumber>1234567890123456</AccessLicenseNumber> <UserId>goodwarerestsup</UserId> <Password>222222</Password></AccessRequest><?xml version="1.0"?><RatingServiceSelectionRequest xml:lang="en-US"> <Request> <TransactionReference> <CustomerContext>Bare Bones Rate Request</CustomerContext> <XpciVersion>1.0001</XpciVersion> </TransactionReference> <RequestAction>Rate</RequestAction> <RequestOption>shop</RequestOption> </Request> <PickupType> <Code>01</Code> </PickupType> <Shipment> <Shipper> <Address> <City>San Jose</City> <StateProvinceCode>CA</StateProvinceCode> <CountryCode>US</CountryCode> <PostalCode>95112</PostalCode> </Address> </Shipper> <ShipTo> <Address> <City>Phoenix</City> <StateProvinceCode>AZ</StateProvinceCode> <CountryCode>US</CountryCode> <PostalCode>85032</PostalCode> </Address> </ShipTo> <ShipFrom> <Address> <City>San Jose</City> <StateProvinceCode>CA</StateProvinceCode> <CountryCode>US</CountryCode> <PostalCode>95112</PostalCode> </Address> </ShipFrom> <Package> <PackagingType> <Code>02</Code> </PackagingType> <Dimensions> <UnitOfMeasurement> <Code>IN</Code> </UnitOfMeasurement> <Length>5</Length> <Width>5</Width> <Height>5</Height> </Dimensions> <PackageWeight> <UnitOfMeasurement> <Code>LBS</Code> </UnitOfMeasurement> <Weight>18</Weight> </PackageWeight> <PackageServiceOptions> <InsuredValue> <CurrencyCode>USD</CurrencyCode> <MonetaryValue>169</MonetaryValue> </InsuredValue> </PackageServiceOptions> </Package> </Shipment></RatingServiceSelectionRequest>
2019-06-14 21:41:50 - UPS DATA RECV: <?xml version="1.0"?>
<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Bare Bones Rate Request</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>03</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>15.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>18.37</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>15.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>18.37</MonetaryValue></TotalCharges><Weight>18.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>12</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>40.57</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.72</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>3</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>40.57</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>43.72</MonetaryValue></TotalCharges><Weight>18.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>59</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>65.87</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>69.02</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery><ScheduledDeliveryTime>10:30 A.M.</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>65.87</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>69.02</MonetaryValue></TotalCharges><Weight>18.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>02</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>58.99</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>62.14</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>58.99</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>62.14</MonetaryValue></TotalCharges><Weight>18.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>13</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>157.30</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>160.45</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime>3:00 P.M.</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>157.30</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>3.15</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>160.45</MonetaryValue></TotalCharges><Weight>18.0</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>18.0</Weight></BillingWeight></RatedPackage></RatedShipment><RatedShipment><Service><Code>14</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference

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Post by straightlight » Sat Jun 15, 2019 7:14 am

Logs looks fine. Might be a geo zone setting not matching the extension. PM sent.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Post by seekevin » Sat Jun 15, 2019 8:19 am

Hi Straightline,
I have Geo Zone = All 48 continental states configured on UPS extension, What else need to match ?
thanks,

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Post by seekevin » Sun Jun 16, 2019 3:52 am

Anyone has their UPS shipping extension working on Opencart 3.0.3.1 ? Your input is value to me.

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