Post by BlueIris » Sat Apr 13, 2019 2:01 am

Some time ago, I lapsed our secure certificate (intentionally). After doing that, I could not log in as administrator. Now, I want to re-purchase a secure certificate. Once I do, will I once again be able to log in as administrator, or is there something or some routine I will have to follow to ensure compatibility between website and certificate? The secure certificate will be purchase from godaddy, our website hosting vendor. Our website is flowersbylaterres.com, and our platform is OpenCart v 1.5.2.1. Thank you.

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Post by OSWorX » Sun Apr 14, 2019 7:06 pm

Normally there is no problem when installing a SSL- Certificate on a server.
If that is done, be sure that both config files (catalog and admin) has https URLs.
And enable the SSL setting in the shop settings (backend).

Just to login into the backend, you do not need a Certificate, but if it was before you have to adopt the 2 cinfig files and change the config value in the database (table settings).

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Post by BlueIris » Mon Apr 15, 2019 5:18 am

I will be purchasing the certificate soon. Once I do, I will post again to let you know how it works out. As it now stands, I can access the website only as a user. I do not have any back-end access, or access to any of the code for the website. Thank you very much for your insight and advice.

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Post by Elevate » Fri Apr 19, 2019 3:29 am

BlueIris wrote:
Mon Apr 15, 2019 5:18 am
I will be purchasing the certificate soon. Once I do, I will post again to let you know how it works out. As it now stands, I can access the website only as a user. I do not have any back-end access, or access to any of the code for the website. Thank you very much for your insight and advice.
Not renewing an SSL certificate would not revoke your access to your admin area. You may need to remove the redirect rule in your .htaccess file (if there is one) and update the 2 config files to remove the 's' from the HTTPS section. You can access your admin area over http protocol then.

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Post by BlueIris » Sat Apr 20, 2019 1:32 pm

Thank you for your advice. The problem is, I do not have access to any of the code for the website. We paid a web developer to do our website. I contacted him, and asked for the password I need to access the code. He advises the only password I need is my admin password, which does not work. So, I cannot gain access to any config files.

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Post by OSWorX » Sat Apr 20, 2019 3:19 pm

BlueIris wrote:
Sat Apr 20, 2019 1:32 pm
Thank you for your advice. The problem is, I do not have access to any of the code for the website. We paid a web developer to do our website. I contacted him, and asked for the password I need to access the code. He advises the only password I need is my admin password, which does not work.
Sad to read something like that!

Once nearly every month an Email with smiliar reach me.
It seems that there are many fraudster out there, so calling themself 'developer' ..

Never trust someone who is reachable only by email, the more if the email service is Gmail or similiar only.
Whenever possible, check if the developer is reachable, has a real address, has a website, has a phone number.


At the end, if you have hired a webdeveloper, and the work is done, close always his account!
And be sure to become all access data, and be sure to have access to your backend, the files and database.
The work and site is your property, nobody else.

In your case it maybe hard(er) to get in, but not impossible.

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Post by BlueIris » Sun Apr 21, 2019 1:23 am

Thank you. I must speak in defense of the web developer who built our website. He is a trusted developer, and I am still able to contact him. I have no doubt about his honesty and trustworthiness. Perhaps I am not being clear about my predicament with him. I will try again, telling him that I need to have access to the back end so that I can modify the config files as several of you have kindly advised. I will post once again, after I have tried that. I appreciate this forum - it's good to get advice from people who have experience.

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Post by OSWorX » Sun Apr 21, 2019 5:35 pm

Just a side note to previous: even if the 'developer' maybe serious, and also if the developer is an agency (an employee of), I know agencies (especially in Germany) who are selling expensive services, but at the end do nothing for it!

Had such a case 2 months ago (was not the first).
The client is now mine, but before he had a contract with such an agency.
Paid a lot of money each month, but got no benefit.
The more, the client had no access to important functions (disabled by this agency), could not change anything by himself.
Bugs were not solved for a long time.
New features the client wanted, were declined.

At the end , the store was not working full anymore - but the agency did nothing to solve that.

Summary of that (as already written above): it does no matter if you have a contract with a developer or an agency, both maybe serious.
But if you are not the owner of your own shop and data, have no full access to both, have to ask for access: what are you?
Then you could use also a marketplace (software), but not OpenCart.

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