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Help, Can't Login [SOLVED]
Posted: Thu Dec 20, 2018 2:00 am
by julugu
Hi,
When I try to login at the Admin page it reloads the page but I can't login. Looking at cPanel errors I can see a lot of 404 errors, but I don't know which file is missing or what is wrong. I havent modified nothing in months.
Any ideas?
Thanks
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 2:40 am
by johnp
More info please. Any changes made, PHP upgrade, SSL added?
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 3:17 am
by julugu
This is the strange thing. I haven't touched nothing in months. I have contacted with my Server Administrator but they say they didn't touched anything too. Any idea what can I do?
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 3:47 am
by kestas
Have you tried clear all cache , browsing history and cookies of your browser?
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 2:34 pm
by julugu
Yes, and I have tried with different PC. Where can I see the errors?
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 2:46 pm
by kestas
julugu wrote: ↑Thu Dec 20, 2018 2:34 pm
Yes, and I have tried with different PC. Where can I see the errors?
can you access your shop via FTP? There you can find errors
Re: Help, Can't Login
Posted: Thu Dec 20, 2018 2:53 pm
by julugu
The cPanel errors show this:
#APVH_myshop.com] File not found [/home/public_html/apple-touch-icon-120x120.png]
2018-12-20 07:43:34.188361 [INFO] File not found [/home/public_html/404.shtml]
2018-12-20 07:43:34.188333 [INFO] File not found [/home/public_html/apple-touch-icon-120x120-precomposed.png]
2018-12-20 07:41:39.920749 [INFO] [ip:58882:HTTP2-31] File not found [/home/public_html/404.shtml]
But I can't see what is missing.
Re: Help, Can't Login
Posted: Fri Dec 21, 2018 12:06 am
by julugu
Well, after looking all day long I have found the problem. The server administrators have installed LiteSpeed at my wordpress blog with a new .htaccess that conflicted with the .htaccess of Opencart. After changing it I could login again.
Thanks to all for your help.