Admin login not possible

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Post by rodsimm » Fri Oct 01, 2010 6:42 pm

I have just installed Version 1.4.9.1
I am using localhost on a windows vista, apache 2.2.15, php 5.3.2

I cannot login to the administration section although the shop appears to work ok.

When i enter username and password, then click Login.. i am just returned to the same login screen. If the username/password are entered incorrectly i get the message
No match for Username and/or Password
, as expected.

The installation went ok, changed file permissions on the required files as per the installation instructions.
The error log for apache shows no errors. All requirements were met in the installation process.

I have had the php/apache working for sometime with dreamweaver and not had any problems so far.

Spent ALL yesterday trying to get opencart working/searching the internet for a solution.

Can anyone help, please.

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Re: Admin login not possible

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Post by SteveSherry » Mon Oct 04, 2010 5:32 am

It looks like you've maybe mistyped your username or password when registering.
Try this:

Go to your mysql tool and enter the following

Code: Select all

UPDATE user SET password=md5('password') WHERE user_id = 1;
Then log in to your admin again using the password of "password".


Steve...

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Re: Admin login not possible

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Post by SteveSherry » Mon Oct 04, 2010 5:34 am

or you could just use this?

http://forum.opencart.com/viewtopic.php ... 26&start=0

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Re: Admin login not possible

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Post by rodsimm » Mon Oct 04, 2010 6:37 pm

Hi, thank you for your suggestions. However, the password is correct and i have already used this tool to change the password as a trial. The login page just returns me to the same page when the password and user is correct. When i have put a false user name and password it get a message informing me that this is the case as expected. However this is not the problem! The problem is when a correct password/username combination are entered i am returned to the same login page. I do not get logged in.

Hope someone can help.

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Re: Admin login not possible

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Post by polojones » Wed Oct 06, 2010 4:12 am

Hi

I get this problem too. It happened for two users today.

About an hour ago I was editing and saved in System the Default Items per Page (Catalog) and some other details, then when I clicked "reports" it logged me out and the loop began. The login info is correct but it just shows the login screen again without an error.


It's fixed again now, it just seems to have needed to blow off some steam or something.
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Re: Admin login not possible

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Post by rodsimm » Thu Oct 14, 2010 3:47 pm

Hi,
Good to know that someone else has this problem.
I have allowed my computer to "blow off steam".. :-)
but i am still no closer to solving this problem.

Does anyone have anymore suggestions?

I just get returned to the log-in page... no errors reported.

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Re: Admin login not possible

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Post by i2Paq » Thu Oct 14, 2010 10:07 pm

Clear your browser cache?

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Re: Admin login not possible

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Post by Colcreate » Wed Nov 03, 2010 6:30 am

I have the same problem x2.
I have two shops running under seperate domain names; one running v1.4.4 which has been working fine for months and a new installation running 1.4.9.1

I was working on the new site adding products and doing trial purchases when the items started disappearing from the basket I was logged into admin at the time but when I tried to add another product it kicked me out and now loops through the login screen.
Both sites refuse to let me log into the admin. I knew the passwords and user names were correct but I still reset them using both the ocreset.php script and also created new users with phpadmin.
I have rebooted my main pc, rebooted my router and have used 3 different ip addresses and another laptop but still no luck! Browser cache is clear and I have also cleared the oc cache via ftp. I have an oscommerce site (yes ok sorry) on the same server and have checked the login is OK on that so I doubt it is a server or local problem.

Neither site will now hold products in the shopping basket they disappear as soon as you view basket or go to checkout.
Could this be a bug?
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Re: Admin login not possible

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Post by Colcreate » Wed Nov 03, 2010 11:15 pm

I am relieved this morning..... to find that both my websites have started working again. A third fresh install site I uploaded "post error" last night and that also refused to allow login or checkout has also started working as well.

It seems likely that the problem is caused by some sort of "session based" errors or at least this is the area where I will start looking. I can't afford to go live with a site until I find out how to replicate and resolve this problem.

Any thoughts anybody?
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Re: Admin login not possible

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Post by developer » Fri Dec 10, 2010 3:07 am

I have the same problem for my both two sites. Login information is correct but it doesn'e get into Dashboard. I changed password cleared cache but it didn't work. How can I fix that?
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Re: Admin login not possible

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Post by SapporoGuy » Sat Dec 11, 2010 1:07 am

I have read a few posts that people were having crazy problems but they ended being something related to "windows".
And how it and oc interact with SQL.

930sc ... because it is fun!

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Re: Admin login not possible (solved I think)

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Post by combatcal » Fri Feb 04, 2011 7:32 pm

Set up my opencart yesterday and had this issue.

Turns out, it is to do with the store address under the system tab in the admin interface. I had a domain pointing to my store using masked forwarding e.g mysite.com points to mysite.freehostingsubdomain.com and I set the store address to mysite.com. When i changed this to the sites actual address (mysite.freehostingsubdomain.com) and not the forwarding address it was resolved. You must also visit the site from the actual address when logging in to the admin interface (mysite.freehostingsubdomain.com) not the forwarding address (although this can be used for customers). In the end, i changed the name servers of my domain over to my hosts name servers and got them to set up a virtual host in lighttpd server which resolved the issue of having 2 domains and now I can use mysite.com properly (it doesnt simply forward anymore).

Just thought i would try and sort this headache out (it drove me mad!).

:)
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Re: Admin login not possible

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Post by sully210 » Fri Mar 23, 2012 3:14 am

I am using version 1.4.9.5 and when I go to localhost/directory/admin and enter the correct login information, the page reloads as localhost/directory/admin/# and that is where it stops. I have tried everything and nothing works. I also have a site for version 1.5.1.3.1 and I have no problem logging into that admin. I also have 3 other sites that are version 1.4.9.5 and only one of those 3 will let me login??? No difference in installs. Please help as this is driving me nuts!

Thanks :)

Thank you,
Sully :)

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Re: Admin login not possible

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Post by BuzyBee » Thu Jun 25, 2015 8:38 am

I too am suffering with this problem too.

I am getting the message saying my password doesn't match.

I know for a fact my password is right as I was logged in an hour ago and have my passport "auto saved".

Had this problem in the past too, and the fix is simply just let it wait its time, and in the morning it lets you log in again. It seems to be keeping me logged in from previously and thats why I can't log in now.. meaning you have to wait for the session to expire?

That's the feeling I get anyway, but whats the REAL FIX to this? and why are we having this error to begin with??
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