Recent orders are showing Authorize.Net as payment gateway - I don't use it
Posted: Thu Nov 01, 2018 3:05 am
Recently, I upgraded my store from Opencart 1.5.6.4 to Opencart 3.0.2. The conversion ran smoothly and is online. However, I've noticed since the upgrade that I have several records in my "Orders" table that do not show up in my dashboard. And among those "missing" orders are several that show "Authorize.Net" as the payment gateway.
The only problem is, I do not now, nor have I ever offered Authorize.Net as a payment choice. It's only the most recent few orders that show this information, but it may be one of the reasons why business has fallen off substantially after the update. Can anyone think of a reason why a customer would be able to select Authorize.Net as a payment gateway when that option is disabled in my payment module?
The only payment method offered in my store is Paypal Standard.
ADDITIONAL INFORMATION:
I contacted one of the clients who had tried to use the Authorize.Net payment method to ask them how it was possible they selected that option? They told me the checkout screen contained both a Credit Card (Authorize.net) *and* a Paypal option. I verified that this is the case - both payment options were visible on the checkout screen, even though I have not activated the Authorize.net feature.
Is this a bug? I am using the Journal2 theme with OpenCart 3.0.2
The only problem is, I do not now, nor have I ever offered Authorize.Net as a payment choice. It's only the most recent few orders that show this information, but it may be one of the reasons why business has fallen off substantially after the update. Can anyone think of a reason why a customer would be able to select Authorize.Net as a payment gateway when that option is disabled in my payment module?
The only payment method offered in my store is Paypal Standard.
ADDITIONAL INFORMATION:
I contacted one of the clients who had tried to use the Authorize.Net payment method to ask them how it was possible they selected that option? They told me the checkout screen contained both a Credit Card (Authorize.net) *and* a Paypal option. I verified that this is the case - both payment options were visible on the checkout screen, even though I have not activated the Authorize.net feature.
Is this a bug? I am using the Journal2 theme with OpenCart 3.0.2