Page 1 of 1
Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:01 pm
by radi8tor
Hello,
I have noticed that blank space (or something similiar) is in input fields' last character when registering/ordering on mobile devices. How can this eliminated? Maybe trim the entered data to alphanumeric characters?
These invisible characters are usually appear in name, address, city fields.
Thanks!
OC version 3.0.2.0
Custom theme from Zemez IO
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:18 pm
by xxvirusxx
Try to contact zemez theme support.
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:21 pm
by radi8tor
The theme is using default layout only css is modified therefore I was not thinking about theme error here.
xxvirusxx wrote: ↑Wed Oct 31, 2018 5:18 pm
Try to contact zemez theme support.
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:22 pm
by xxvirusxx
Then maybe you can post a screenshot for: "These invisible characters are usually appear in name, address, city fields."
Or provide store URL...
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:30 pm
by radi8tor
I see these characters on Admin when preparing order. And also when viewing orders.
For example name is not displayed as: Firstname Lastname but:
Firstname
Lastname
It is like an invisible enter/new line character.
URL is:
https://wellbe.hu
xxvirusxx wrote: ↑Wed Oct 31, 2018 5:22 pm
Then maybe you can post a screenshot for: "These invisible characters are usually appear in name, address, city fields."
Or provide store URL...
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 5:50 pm
by xxvirusxx
I don`t see nothing...
But you don`t want to post screenshot....
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 7:42 pm
by paulfeakins
xxvirusxx wrote: ↑Wed Oct 31, 2018 5:50 pm
I don`t see nothing...
The correct English is "I don't see anything" and why are you using ` instead of '?
Also I can't really figure out the problem from this topic, could you please all try and be more clear when describing issues if you want free help?
Re: Blank space in input fields when registering/ordering on mobile devices
Posted: Wed Oct 31, 2018 9:47 pm
by radi8tor
I cannot show you screenshot from the issue as I am not able to reproduce it using my mobile device.
I am trying to describe the issue:
When someone orders from mobile device (99% sure) an invisible character is added to the entered text fields: firstname, lastname, address, city, etc.
I have now created a screenshot from the dump of oc_order table and you can see the space character HEX 20 after name and city.
Can we trim these blank space characters from the end of words entered?