I am currently running 18.104.22.168 and have found that our customers are not receiving email notification at the conclusion of their order unless payment method is bank transfer or cheque/money order. Anyone who actually pays on placement of order does not receive a copy.
Where can I find settings to change this please?
- Ensure your admin- > systems - > settings - > edit settings - > mail tab configurations including the bottom are properly configured
This has nothing to do with mail settings, since for some payment methods emails are sent. This means, mail settings are OK.
- Ensure your admin - > extensions - > events are all enabled (33 events by default)
The events list is an override list so are you sure about 33 events by default? If so, why would I be not seeing any at all ?
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