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Odd results from Fedex shipping module

Posted: Tue Aug 21, 2018 1:20 am
by 92869
All of a sudden this is what I get for FedEx shipping results:Image

Re: Odd results from Fedex shipping module

Posted: Tue Aug 21, 2018 6:00 am
by straightlight
As a new forum user, please read the forum rules. No OC version posted, no debug logs from fedex results posted.

Re: Odd results from Fedex shipping module

Posted: Tue Aug 21, 2018 6:47 am
by 92869
Sorry. I am guilty of not reading the fine print, got lazy and figured not cussing and arguing were the basic rules and enough to keep me out of trouble. The version of my software is 2.3.0.2 and if you can tell me how to obtain the FedEx error logs I will gladly get them and provide them.

Re: Odd results from Fedex shipping module

Posted: Tue Aug 21, 2018 7:47 am
by straightlight
In catalog/model/extension/shipping/fedex.php file,

find:

Code: Select all

foreach ($rate_reply_details as $rate_reply_detail) {
add above:

Code: Select all

$this->log->write('FEDEX :: ' . $response);
Then, test a transaction again. Afterwards, see your admin - > systems - > maintenance - > error logs page with a prefix beginning with: FEDEX :: .

Re: Odd results from Fedex shipping module

Posted: Tue Aug 21, 2018 9:55 am
by 92869
Tried your suggestions, no improvement. I then fiddled around with the FedEx module by uninstalling it and re-installing it, and that too made no difference. I did notice that no UPS rates were showing so I disabled that module and the weird text disappeared from the shipping options page. This leads me to believe that the problem lies in the UPS module not the FedEx, even though the weird line of text says FedEx. I bit more effort and I realized I had added a mod called UPS rates, and when I deactivated that not only the weird text disappear, the UPS rates showed up! Guess all is running smoothly until the next problem pops up. Thank you for your help and patience.