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SyntaxError: JSON

Posted: Thu Jul 26, 2018 8:07 pm
by sjoerdd87
Hallo allemaal,

Als ik de status van een bestelling wijzig en ik wil ook de klant informeren via e-mail dan krijg ik de volgende popup:

SyntaxError: JSON.parse: unexpected character at line 1 column 17 of the JSON data
OK
<p></p>
{"success":"Succes: De besteltotalen zijn opnieuw berekend."}


Ik gebruik versie 2.3.0.2.

Alvast bedankt voor de hulp.

Re: SyntaxError: JSON

Posted: Thu Jul 26, 2018 8:15 pm
by straightlight

Re: SyntaxError: JSON

Posted: Thu Jul 26, 2018 8:50 pm
by sjoerdd87
The fix is not working, still the same problem when updating the order history.
It only appears when i inform the client.

Re: SyntaxError: JSON

Posted: Fri Jul 27, 2018 12:52 am
by straightlight
Then you'd need to provide more information. Any error / server access logs you could provide?

Re: SyntaxError: JSON

Posted: Fri Jul 27, 2018 5:03 pm
by sjoerdd87
straightlight wrote:
Fri Jul 27, 2018 12:52 am
Then you'd need to provide more information. Any error / server access logs you could provide?
I found the problem in the website, i'am using the MyParcel module en there is a bug that's why this happend.
I called My Parcel an they are looking at this problem.

Thanks for help!