During Checkout, getting error "Script timed out before returning headers ..."
Posted: Sat May 05, 2018 12:28 pm
Hello,
My store uses an OpenCart template (OpenCart 2.3.0.2).
I am not sure if Order Totals is the correct forum section to post this, but I think so. Please let me know if not.
While checking out, in Step 5: Payment Method, if I enter and apply a coupon code, I get a 500 Internal Server error after checking the Terms and Conditions checkbox and clicking the Continue button (which SHOULD take me to Step 6: Confirm Order, but doesn't). After some time on Tech Support with my Web Hosting company, they tell me they are seeing the following error:
"Script timed out before returning headers: index.php, referer: https://www.skyreadyrc.com/store/index. ... t/checkout"
The error only occurs if I enter and apply a coupon. If I don't enter a coupon, clicking the Continue button on Step 5: Payment Method takes me to Step 6: Confirm Order, without any issues.
NOTE: If I enter and apply the coupon code in the CART (as opposed to entering it during CHECKOUT), I don't get the error. Attaching a screen capture to describe what I am talking about.
This is causing SERIOUS issues with my customers, so any help is greatly appreciated!
My store uses an OpenCart template (OpenCart 2.3.0.2).
I am not sure if Order Totals is the correct forum section to post this, but I think so. Please let me know if not.
While checking out, in Step 5: Payment Method, if I enter and apply a coupon code, I get a 500 Internal Server error after checking the Terms and Conditions checkbox and clicking the Continue button (which SHOULD take me to Step 6: Confirm Order, but doesn't). After some time on Tech Support with my Web Hosting company, they tell me they are seeing the following error:
"Script timed out before returning headers: index.php, referer: https://www.skyreadyrc.com/store/index. ... t/checkout"
The error only occurs if I enter and apply a coupon. If I don't enter a coupon, clicking the Continue button on Step 5: Payment Method takes me to Step 6: Confirm Order, without any issues.
NOTE: If I enter and apply the coupon code in the CART (as opposed to entering it during CHECKOUT), I don't get the error. Attaching a screen capture to describe what I am talking about.
This is causing SERIOUS issues with my customers, so any help is greatly appreciated!