Order emails not being sent
Posted: Sun Feb 11, 2018 1:19 am
Hi all,
I'm using V2.3.0.2 and for some reason if you place an order as a customer the admin receives an email saying an order has been received however the customer account receives nothing. You receive a registration email fine although it goes to spam (I'm trying to work through this with my host and DNS entry) but a confirmation to the customer doesn't seem to get sent? Anyone know where I need to start looking do I need to fill out the email Under System Settings? I don't know if I do as the admin email is being received OK?
Cheers
Nick
I'm using V2.3.0.2 and for some reason if you place an order as a customer the admin receives an email saying an order has been received however the customer account receives nothing. You receive a registration email fine although it goes to spam (I'm trying to work through this with my host and DNS entry) but a confirmation to the customer doesn't seem to get sent? Anyone know where I need to start looking do I need to fill out the email Under System Settings? I don't know if I do as the admin email is being received OK?
Cheers
Nick