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Contact Page Email Send Not Working

Posted: Fri Sep 17, 2010 10:25 am
by al3xandr1a
Hi guys. Sorry I have to make a new thread even though there are heaps of similar thread.
I think my situation is different...Im still a newbie so please bear with me :-\

PROBLEM: Contact Page not working on both "SMTP" and "MAIL" settings
BACKGROUND:
  1. -am using OC v1.4.8b
  • -host server on linux
  • -as per host provider the php mail function is enabled
PROBLEM DETAIL:

1) When I use the "MAIL" setting, the contact page will advise that message has been successfully sent but when I check in my admin email there is no message from contact page, even though my host said the php mail function is enabled.

2)On the otherhand, when I use the "SMTP" setting with the following data:
SMTP host: smtp.gmail.com
SMTP username: myname@mydomainname.com
SMTP password: my email password
SMTP port: 25
SMTP time out: 5
Alert mail: yes

And then I test the Contact Page, the page generates the following error:
Image

Where do you think is the problem? OC? Host? or me? ??? Please advise a solution. Thank you.

Re: Contact Page Email Send Not Working

Posted: Fri Sep 24, 2010 7:47 pm
by dramony
I am using 1.4.9.1, php mail is enabled,

My problem:
Message sent but no emails received.


can you help us?

Re: Contact Page Email Send Not Working

Posted: Fri Sep 24, 2010 9:09 pm
by al3xandr1a
Hi dramony,

I have mine fixed. This problem is due to server set-up. Ask your host to fix it for you.
Help them trace the route of the message by giving them the "email header".
More info on email header: http://mail.google.com/support/bin/answ ... swer=29436

I hope it helps.

Also, can you PM me how were you able to embed your store inside facebook apps? It looks cool! ;)

Re: Contact Page Email Send Not Working

Posted: Sun Sep 26, 2010 12:07 pm
by dramony
i got mine fixed also, just forgot to post it here. got your pm.

Re: Contact Page Email Send Not Working

Posted: Fri Dec 17, 2010 3:47 am
by fushiy
Hello,

how did you fix your problem. I am facing the same problem

Re: Contact Page Email Send Not Working

Posted: Tue Feb 22, 2011 10:39 pm
by jbarh
i have the same problem
how did you fix your problem???