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Coupon

Posted: Fri Dec 08, 2017 11:42 am
by crazymalx
Hi,

I have set a coupon for specific product and there is this problem that i encountered. when a customer of mine purchased this product with the coupon along with others product without the coupon. when the customer key in the coupon at checkout, all others items also calculated out when the coupon is entered, thus im losing a bit of money there. may i know what seems to be the problem?

Thanks

Re: Coupon

Posted: Fri Dec 08, 2017 11:44 am
by straightlight
No OC version provided, no installed extension module mentioned.

Re: Coupon

Posted: Fri Dec 08, 2017 12:13 pm
by crazymalx
pardon the mistake, using oc 3.0.2.0, no extension for coupon, standard opencart coupon

Re: Coupon

Posted: Fri Dec 08, 2017 12:59 pm
by AlexChanHK
I had just test the default testing data in Opencart system version 3020,
If you had setup the coupon for specific product, even if they customer order another product,
the coupon will not apply to the product that are not exist in the list of coupon setting.
Or maybe you can provide the test site with screenshot coupons setting for us to understand?

Re: Coupon

Posted: Fri Dec 08, 2017 2:49 pm
by crazymalx
hi alex,

if you are from opencart, can you share me your email, i can give you the site access for you to test

Re: Coupon

Posted: Fri Dec 08, 2017 2:53 pm
by AlexChanHK
Yes, I am from Opencart and you can send the access to alex@opencart.com,
I will take a look on it. :) but please mention the issue the email again.