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Customer account logs out immediately
Posted: Fri Dec 01, 2017 5:27 pm
by kadlevent
All, I really need some help. I've been building a new site over the last couple of months and everything has been going great until yesterday where a strange error is occurring. When I log in on the front end as a customer, as soon as I navigate to any other page it logs the customer out. :-( I don't know what has gone wrong and I don't know what to check!
Has anyone got any suggestions or has anyone experienced this before? OC version 2.3.0.2.
Thanks in advance
Re: Customer account logs out immediately
Posted: Fri Dec 01, 2017 6:51 pm
by straightlight
See the most recent error / access logs if you can find relative results to either login.php or logout.php file. You can also try to login with a test customer account on your site and see if the problem can be replicated.
Re: Customer account logs out immediately
Posted: Fri Dec 01, 2017 7:10 pm
by paulfeakins
Are both of you config.php files correct?
Does the problem still occur if you switch to the default theme?
Re: Customer account logs out immediately
Posted: Fri Dec 01, 2017 7:33 pm
by kadlevent
Config files look good and have not changed. :-/
Same issue on default theme.

Re: Customer account logs out immediately
Posted: Fri Dec 01, 2017 9:42 pm
by straightlight
kadlevent wrote: ↑Fri Dec 01, 2017 7:33 pm
Config files look good and have not changed. :-/
Same issue on default theme.
As mentioned on the above, please provide the most recent error / access logs.
Re: Customer account logs out immediately
Posted: Sat Dec 02, 2017 2:00 am
by kadlevent
straightlight wrote: ↑Fri Dec 01, 2017 9:42 pm
kadlevent wrote: ↑Fri Dec 01, 2017 7:33 pm
Config files look good and have not changed. :-/
Same issue on default theme.
As mentioned on the above, please provide the most recent error / access logs.
Unfortunately error logs are clear.... nothing in there to indicate what the problem is. I'm really lost on this one. Happy to share creds if anyone can help! :-)
Re: Customer account logs out immediately
Posted: Sat Dec 02, 2017 2:04 am
by straightlight
PM sent.