Page 1 of 1
IS IT POSSIBLE TO HAVE A REFUND ?
Posted: Thu Nov 02, 2017 8:00 am
by KemitKraft
Hello I bought Checkout Related Extensions Bundle. I had a lot of bugs and I pay for another one. I uninstall the extension and asked for a refund. Next day in the evening the Dev uninstalled the one I bought and installed his one and I agree it was working this time but...I didn't want it anymore. so I wrote back to him and say I paid already for another extension with is working and I don't want him going back to my store and make changed. So can I asked for a refund if not what should I do since I have 2 extension about 100$ on my hand doing about the same thing ?
Thank you for your time and your answer.
Re: IS IT POSSIBLE TO HAVE A REFUND ?
Posted: Thu Nov 02, 2017 11:46 am
by phinq1910
He should refund for you. Good luck man
Re: IS IT POSSIBLE TO HAVE A REFUND ?
Posted: Thu Nov 02, 2017 12:26 pm
by IP_CAM
Next day in the evening the Dev uninstalled the one I bought
and installed his one and I agree it was working this time...
Well, like in any other business, you need to allow a seller a certain
time, to fix a problem. And one Day is not much time, and your Problem
was seemengly fixed. But if you are in such a hurry, then it cannot be a
Sellers Problem, if one meanwhile buys something else.
Strictly my personal point of view, as such a case would be handled by law
in my Country.
Ernie
Re: IS IT POSSIBLE TO HAVE A REFUND ?
Posted: Thu Nov 02, 2017 10:29 pm
by Johnathan
Just to note: no one in the forum will be able to assist you with this. You can get others' opinions, but if you actually want to request a refund you need to contact the OpenCart support team for purchases. The contact link is in the footer.