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notification help

Posted: Sat May 20, 2017 2:16 pm
by ebrahimo1997
Hello

If the customer place order.. then i update order status or i add comment in order.. why the customer didnt get notification on account area and in order history?

The customer cant know if hes order have an update or no .. why he must join to the order history?

I want add notification at the account and order history.. what should i do?

Re: notification help

Posted: Sat May 20, 2017 2:43 pm
by sachin6609
Hii

when you update the order status at that time you have to click the checkbox which is available there with Notify the customer label

Thanks

sachin

Re: notification help

Posted: Sat May 20, 2017 3:30 pm
by harsh.k1987
Hello,
It notify the customers by email by default it do not show a notification in order history page in opecart.
If you need that it can be created as a custom addon.

Re: notification help

Posted: Tue May 23, 2017 1:03 am
by chrisranjana.com
ebrahimo1997 wrote:
Sat May 20, 2017 2:16 pm
...
I want add notification at the account and order history.. what should i do?
You can use this customer user panel notification icon ocmod opencart extension.