HELP!! Product description field in admin suddenly disappeared
Posted: Fri Mar 17, 2017 5:29 am
Hey everyone,
Today i wanted to add a few new products to my store (online for over 4 years, not a new install or something)
When i go to add a product (or view one) all off a sudden the description box and the buttons for the text editor disappeared.
I have no errors in my log nor do i have errors in vqmod logs.
Haven't changed anything in the website like adding extensions or adjustments to core files etc.
I have been updating product descriptions about 3 weeks ago and didn't have any problems than.
The descriptions that were already stored are still working on the website's front so only the field in admin is gone/not showing.
Did a search and restored the ckeditor files from a backup from a few months back, from when i am certain it was still working.
This did not solve the issue.
Anyone have suggestions what to try/do to solve this or if there is any other place to be looking for error logs for this?
Thanks in advance!
Greetings Anton
Today i wanted to add a few new products to my store (online for over 4 years, not a new install or something)
When i go to add a product (or view one) all off a sudden the description box and the buttons for the text editor disappeared.
I have no errors in my log nor do i have errors in vqmod logs.
Haven't changed anything in the website like adding extensions or adjustments to core files etc.
I have been updating product descriptions about 3 weeks ago and didn't have any problems than.
The descriptions that were already stored are still working on the website's front so only the field in admin is gone/not showing.
Did a search and restored the ckeditor files from a backup from a few months back, from when i am certain it was still working.
This did not solve the issue.
Anyone have suggestions what to try/do to solve this or if there is any other place to be looking for error logs for this?
Thanks in advance!
Greetings Anton