Urgent question(something wrong with the First Data payment)

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Post by timespc » Fri Jul 30, 2010 4:12 am

Hi
Everyone, I am trying to use the First Data as a payment gateway to connect my shopping cart. And My server has already installed the SSL certificate fully. But when I tried to finish the payment, it comes an error message like below:
Can everyone tell me why it get that happened.? and how to solve the problem??? Any help, I appreciate it
error message.jpg

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Re: Urgent question(something wrong with the First Data paym

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Post by Miguelito » Fri Jul 30, 2010 3:28 pm

Hi,

Have you done the Payment gateway integration yourself or by 3rd party? If done by 3rd party then you should contact them.

Are you using a shared/hosted SSL server or your own?

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Re: Urgent question(something wrong with the First Data paym

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Post by timespc » Sat Jul 31, 2010 8:51 am

Thank you for your quick reply. I are using the payment gateway by 3rd party(First Data). and I have contacted them. They said my shopping cart has some problem with the connection. And I am using my own SSL on the server. I am using OPENCART v1.4.7, and I bought a First Data payment module from http://www.theqdomain.com . I just wondering whether the payment module could fit for OC1.4.7 ? Thank you!
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Re: Urgent question(something wrong with the First Data paym

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Post by Xsecrets » Sat Jul 31, 2010 10:43 am

I'm pretty sure all of Q's mods maintain backward compatibility, but you will need to read the instructions to make sure that there is nothing you need to do for particular versions. I actually have a client using the first data payment module on both a 1.4.7 and a 1.4.8 site with no problems.are you absolutely sure that your SSL is installed correctly on the server? do you have a link to the site?

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Re: Urgent question(something wrong with the First Data paym

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Post by timespc » Sat Jul 31, 2010 11:20 am

Hi Xsecrets,
Yes, I have contacted the server company to install the SSL two days ago. Also they told me that the SSL was installed successfully and I saw there is a folder SSL on the server root directory. I appreciate your help!
Last edited by timespc on Sun Aug 08, 2010 8:30 am, edited 1 time in total.
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Re: Urgent question(something wrong with the First Data paym

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Post by Xsecrets » Sat Jul 31, 2010 10:17 pm

strange it does appear that your certificate is installed and valid.

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Re: Urgent question(something wrong with the First Data paym

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Post by timespc » Sun Aug 01, 2010 3:00 am

So what should I do now?
Also I found that the error message still appeared when I click the ' continue' button even I didn't enter any credit card information. Any idea? Thank you
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Re: Urgent question(something wrong with the First Data paym

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Post by timespc » Mon Aug 02, 2010 11:20 pm

Hi Q,
Any idea about above problem? Thank you!
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