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Problem with errors after installing support tickets

Posted: Thu Feb 09, 2017 11:31 pm
by cssjunkie
I purchased Ticket system Pro but I get the following errors and its not working properly.

Code: Select all

2017-02-09 15:06:38 - PHP Notice:  Undefined index: reviews in /var/www/catalog/controller/product/product.php on line 264
2017-02-09 15:06:38 - PHP Notice:  Undefined index: manufacturer in /var/www/catalog/controller/product/product.php on line 267
2017-02-09 15:06:38 - PHP Notice:  Undefined index: reward in /var/www/catalog/controller/product/product.php on line 270
2017-02-09 15:06:38 - PHP Notice:  Undefined index: special in /var/www/catalog/controller/product/product.php on line 313
2017-02-09 15:06:38 - PHP Notice:  Undefined index: special in /var/www/catalog/controller/product/product.php on line 320
2017-02-09 15:06:38 - PHP Notice:  Undefined index: reviews in /var/www/catalog/controller/product/product.php on line 391
2017-02-09 15:06:38 - PHP Notice:  Undefined index: rating in /var/www/catalog/controller/product/product.php on line 392
It lacks some features and where to place the support ticket so Im thinking this is related.
Any help is appreciated.

edit- started getting this error now too

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2017-02-09 15:54:42 - PHP Notice:  Undefined index: language in /var/www/admin/controller/support/tsp_tickets.php on line 367
2017-02-09 15:54:42 - PHP Notice:  Undefined index:  in /var/www/admin/controller/support/tsp_tickets.php on line 367

Re: Problem with support tickets- Ticket system pro

Posted: Fri Feb 10, 2017 12:26 am
by thekrotek
Contact extension's developer first. Always contact extension's developer first.

Re: Problem with support tickets- Ticket system pro

Posted: Fri Feb 10, 2017 1:50 am
by cssjunkie
I did. He just responded the bottom errors are his but was fixed in current version to download that and install. The other errors (first block) he said arent from his module but I didnt have those prior. So any help with the top errors would be appreciated.

Re: Problem with support tickets- Ticket system pro

Posted: Fri Feb 10, 2017 1:54 am
by cssjunkie
I updated the module and all the features work, bottom errors are gone but now Im still stuck with errors from top section.

Re: Problem with errors after installing support tickets

Posted: Sat Feb 11, 2017 7:28 pm
by thekrotek
It's hard to say, what exactly is wrong. But these errors don't break your functionality, just ignore them. These are notices, not errors, they don't do any harm.