Opencart 2.3.0.2.
Incoming orders are missing phone numbers. Phone numbers is mandatory to be able to confirm the order.
"Missing orders" do have phone numbers.
I'm using Payson for payments.
Ant bright idea how to solve the problem?
Thanks!
If you are using any third party checkout module, we would recommend you to try once with default checkout page. It seems that some code is overwriting saved order information while processing place order request. It might be any third party module.
Regards,
Knowband Team
Opencart Plugins: Knowband Store
Email: support@knowband.com
I use Quick Checkout. I tried to disable it and use the default checkout page. Still no phone number in the order.knowband.plugins wrote:If you are using any third party checkout module, we would recommend you to try once with default checkout page. It seems that some code is overwriting saved order information while processing place order request. It might be any third party module.
I guess the problem must be with Payson. Not so easy to get them to solve the problem as they don't want to take the blame.
Problem solved.
I had enabled phonenumber (and made it mandatory to fill in) in Quick Checkout, and I thought that was enough.
However I missed to enable phonenumber in the Payson module.
Hopefully this can help somebody else who runs into the same problem.
I had enabled phonenumber (and made it mandatory to fill in) in Quick Checkout, and I thought that was enough.
However I missed to enable phonenumber in the Payson module.
Hopefully this can help somebody else who runs into the same problem.
Thank you! It helped.
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