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Help - shipping error

Posted: Wed Oct 26, 2016 5:36 am
by dpascoe
Hi guys,

v new to this and hoping for some help. Getting this when checking store checkout. any ideas on how or what to fix??

Fatal error: Uncaught exception 'Exception' with message 'Error: Unknown column 'shipping_methods' in 'field list'<br />Error No: 1054<br />SELECT shipping_methods FROM ocoq_customer_group WHERE customer_group_id = '1'' in /home/pneuforc/public_html/system/library/db/mysqli.php:40 Stack trace: #0 /home/pneuforc/public_html/system/library/db.php(16): DB\MySQLi->query('SELECT shipping...', Array) #1 /home/pneuforc/public_html/system/storage/modification/catalog/model/extension/extension.php(14): DB->query('SELECT shipping...') #2 [internal function]: ModelExtensionExtension->getExtensions('shipping') #3 /home/pneuforc/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php(178): call_user_func_array(Array, Array) #4 [internal function]: Loader->{closure}(Array, Array) #5 /home/pneuforc/public_html/system/engine/proxy.php(25): call_user_func_array(Object(Closure), Array) #6 /home/pneuforc/public_html/catalog/controller/checkout/shipping_method.php(12): Proxy->__call('getExtensions', Array) #7 /home in /home/pneuforc/public_html/system/library/db/mysqli.php on line 40

Re: Help - shipping error

Posted: Wed Oct 26, 2016 11:09 pm
by Johnathan
"shipping_methods" is not a standard column on the "customer_group" table, so you must have installed a mod that added that. It's now missing from your "customer_group" table, so you'll need to re-install that extension, or remove whatever mod is trying to access that column.