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Issue with code accepted by Zopim Live Chat module

Posted: Wed Oct 12, 2016 1:42 pm
by darth_danny
Hi all,

I recently installed the Zopim Live Chat module developed by techshuck in Opencart 2.3.0.2. There is a script I got from zendesk (zopim and zendesk recently integrated) which worked successfully on a separate website but when I enter the same script, enable the module and save, I do not see the live chat widget.

What could be the issue?

Thanks

Re: Issue with code accepted by Zopim Live Chat module

Posted: Wed Oct 12, 2016 3:10 pm
by knowband.plugins
It might be a cache issue, which is preventing your script from appearing in front end.

If you have some caching module, could you please try after clearing the cache.

Re: Issue with code accepted by Zopim Live Chat module

Posted: Wed Oct 12, 2016 4:52 pm
by darth_danny
Hi,

Thanks for the response. I do not have any cache module running though.