Customer Notified - Column is confusing for new orders
Posted: Mon Oct 03, 2016 1:41 am
Hi All,
Not sure if it is a bug OR if my understanding is wrong.
Since an email is sent to the customer after an order is placed, shouldn't the first history that is logged state that 'Customer Notified' as 'Yes'? Is it a bug or is this how it works for everyone?
For any additional histories, the 'Customer Notified' is controlled by the 'Notify Customer' check box as expected.
Can someone explain how I can make the first history log (when an order is placed) to be set as 'Yes' for customer notified.
Thanks.
Not sure if it is a bug OR if my understanding is wrong.
Since an email is sent to the customer after an order is placed, shouldn't the first history that is logged state that 'Customer Notified' as 'Yes'? Is it a bug or is this how it works for everyone?
For any additional histories, the 'Customer Notified' is controlled by the 'Notify Customer' check box as expected.
Can someone explain how I can make the first history log (when an order is placed) to be set as 'Yes' for customer notified.
Thanks.