Page 1 of 1
cannot add new product in baskewithout internal server error
Posted: Thu Aug 25, 2016 10:56 pm
by sidneysavary
Hi
As soon i add a new product (or duplicate an existing) I get an internal server error message when i want to ADD the product to the basket?
Do you have any ideas?
Also i am really thinking about to let manage my shop by some one that knows Opencart much better than me and also knows coding.
Please help, as its a family social project: shop.babyfreundlich.ch
Thanks
Sidney
Re: cannot add new product in baskewithout internal server e
Posted: Fri Aug 26, 2016 6:45 am
by Cue4cheap
I jsut added Shadez Designer Gold Edition Please select age (pcs in stock.): 0 - 3 years Shadez B .. without problems....
Do you have a specific product you can tell us to add that causes the issue?
Mike
Re: cannot add new product in baskewithout internal server e
Posted: Fri Aug 26, 2016 10:18 am
by EvolveWebHosting
I just added this one twice without any issues (chose a different option each time): Shadez Classic Pink
Make sure you clear your browser cache and test a couple of different browsers. If you can pinpoint the browser and more exact steps, we may be able to help figure it out for you.
Re: cannot add new product in baskewithout internal server e
Posted: Fri Aug 26, 2016 5:06 pm
by sidneysavary
Hello and thanks for your help.
Finally after i delete products, re-configured some setting or re-install some moduls and the error was still here i find out (as i am not a professional) how to get the exact error log (had to activate at my provider something) and i could analyze better the error. Stupid! I just forgot to add the SKU of the new product. As i run Piwik that needs the SKU product code, it show me the error INTERNAL SERVER ERROR. Thanks a lot
Are you programmers or are you also marketing, managing, optimizing, upgrading, backuping shop solutions?
Sidney
Re: cannot add new product in baskewithout internal server e
Posted: Fri Aug 26, 2016 9:15 pm
by EvolveWebHosting
sidneysavary wrote:Hello and thanks for your help.
Finally after i delete products, re-configured some setting or re-install some moduls and the error was still here i find out (as i am not a professional) how to get the exact error log (had to activate at my provider something) and i could analyze better the error. Stupid! I just forgot to add the SKU of the new product. As i run Piwik that needs the SKU product code, it show me the error INTERNAL SERVER ERROR. Thanks a lot
Are you programmers or are you also marketing, managing, optimizing, upgrading, backuping shop solutions?
Sidney
We provide hosting, design / development which also includes upgrading. If you're ever interested in working with us, our email address is
sales@evolvewebhost.com