Post by dupfold » Wed Aug 03, 2016 1:25 am

Hello

Fresh install of 2.2.0.0 but when I click on Sales > Orders, prompt box advises "error undefined". As a result it won't allow me to add any customers, and most likely will result in errors with first order.

Searched and found some guides that suggest issue is with having multi stores, but this is my one and only store.

Anyone know of a fix please?

Thank you.

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Post by straightlight » Wed Aug 03, 2016 2:17 am

dupfold wrote:Hello

Fresh install of 2.2.0.0 but when I click on Sales > Orders, prompt box advises "error undefined". As a result it won't allow me to add any customers, and most likely will result in errors with first order.

Searched and found some guides that suggest issue is with having multi stores, but this is my one and only store.

Anyone know of a fix please?

Thank you.
Upgrade to the latest version. Most of the reported problems will already be cleared-out: http://forum.opencart.com/viewtopic.php?f=2&t=166011 . In addition, you are posting into the v1.5x Support and your request is about v2.x releases. I will move the topic to the v2.x Support section of the forum.

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Post by amikashif » Fri Aug 05, 2016 11:49 pm

I have installed 2.2.0 and i found 2.3.0 but i saw many ppl are saying that 2.3.0 have many errors, so can you tell me how to fix this error undefined i have the same problem.

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Post by straightlight » Sat Aug 06, 2016 4:12 am

amikashif wrote:I have installed 2.2.0 and i found 2.3.0 but i saw many ppl are saying that 2.3.0 have many errors, so can you tell me how to fix this error undefined i have the same problem.
v2.3.0.0 and v2.3.0.1 are deprecated versions of Opencart. v2.3.0.2 is the stable version to download and upgrade at this period of time. Followed is the official topic to demonstrate in details how to handle the v2.3.0.2 version of Opencart: http://forum.opencart.com/viewtopic.php?f=2&t=166011

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Post by dupfold » Tue Aug 09, 2016 12:02 am

Thanks straightlight and sorry for posting in wrong forum.

OK so I've updated to 2.3.0.2 and all went well, however, I'm no longer able to login to admin. I get 'No match for Username and/or Password'. I didn't change username or password. How do I correct this please?

Thank you

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Post by straightlight » Tue Aug 09, 2016 12:12 am

dupfold wrote:Thanks straightlight and sorry for posting in wrong forum.

OK so I've updated to 2.3.0.2 and all went well, however, I'm no longer able to login to admin. I get 'No match for Username and/or Password'. I didn't change username or password. How do I correct this please?

Thank you
From the admin-end, you can use the password recovery to reset your password in order to gain back access to your admin-end.

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Post by dupfold » Tue Aug 09, 2016 10:17 pm

Great stuff, thank you! I certainly hadn't changed or forgotten my password, but changed it anyway and now able to log back in. And thankfully the "error undefined" no longer appears :)

Thanks for your help.

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Post by lfairban » Thu Mar 23, 2017 2:43 am

Newest version and I get this "error undefined" error. It happens in Order but only after clicking on one of the orders. Then, if I click anything else within that order, I get the same error.

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