Fraudlabs Error Message & Missing Order
Posted: Sat Jul 30, 2016 12:11 pm
Is anyone familiar with the Fradlabs Pro module built into OC 2.2?
I recently set it up and just got my first order with it enabled but when I scroll down to the bottom, in the Message field it says "Invalid Payment Mode". According to their documentation, it's supposedly, just that:
http://www.fraudlabspro.com/developer/r ... rror-codes
But Stripe recorded the transaction so it must have been a successful credit card, right?
the fraud score was a 48.
I tried clicking on the hyperlinked transaction number, but it goes to FL website and 404 page. Going into my dashboard and account on FL site to review the transaction, there's nothing listed. Did the invalid payment error cause the transaction to not record? And why did it return the invalid payment error?
I have an active account at Fraudlabs and entered all the right information like api key etc into the module so I'm not sure what's happening.
Anyone have ideas?
Thanks!
I recently set it up and just got my first order with it enabled but when I scroll down to the bottom, in the Message field it says "Invalid Payment Mode". According to their documentation, it's supposedly, just that:
http://www.fraudlabspro.com/developer/r ... rror-codes
But Stripe recorded the transaction so it must have been a successful credit card, right?
the fraud score was a 48.
I tried clicking on the hyperlinked transaction number, but it goes to FL website and 404 page. Going into my dashboard and account on FL site to review the transaction, there's nothing listed. Did the invalid payment error cause the transaction to not record? And why did it return the invalid payment error?
I have an active account at Fraudlabs and entered all the right information like api key etc into the module so I'm not sure what's happening.
Anyone have ideas?
Thanks!