Post by trainedMonkey » Fri Jul 29, 2016 9:29 am

hello all,

i'm having an issue on the checkout page when using authorize.net to pay for the order. i have to click on the confirm order button twice for the page to be redirected correctly to the checkout/success page. the first time when i click on the confirm order button, the button briefly changes to 'loading...' then goes back to 'confirm order' and the page doesn't redirect to the checkout/success page, however, the order is correctly processed and shows up in the dashboard. when i click on the confirm order button a second time, the page redirects to the checkout/success page correctly with no duplicate order. i don't understand why i have to click on the confirm order button twice to get to the checkout/success page. it doesn't do this with other payment methods such as cod.

i don't know if this problem has anything to do with the fact that i'm running my copy of opencart on localhost or that authorize.net is in test mode. any idea how to fix this issue?

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Post by straightlight » Fri Jul 29, 2016 9:48 pm

trainedMonkey wrote:hello all,

i'm having an issue on the checkout page when using authorize.net to pay for the order. i have to click on the confirm order button twice for the page to be redirected correctly to the checkout/success page. the first time when i click on the confirm order button, the button briefly changes to 'loading...' then goes back to 'confirm order' and the page doesn't redirect to the checkout/success page, however, the order is correctly processed and shows up in the dashboard. when i click on the confirm order button a second time, the page redirects to the checkout/success page correctly with no duplicate order. i don't understand why i have to click on the confirm order button twice to get to the checkout/success page. it doesn't do this with other payment methods such as cod.

i don't know if this problem has anything to do with the fact that i'm running my copy of opencart on localhost or that authorize.net is in test mode. any idea how to fix this issue?
Followed is a FAQ topic regarding troubleshooting steps for these types of events: http://forum.opencart.com/viewtopic.php?f=170&t=165829

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


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Post by trainedMonkey » Sun Jul 31, 2016 11:19 am

thanks for the info on using the error log, i found out what the problem was and fixed it.

the problem was i didn't have mail server configured on my opencart installation on localhost. i configured the mail server to use gmail email relay(instructions on how to do this can be found online) and the issue was fixed.

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