Blank Billing/Shipping upon Order Completion
Posted: Thu Jul 21, 2016 1:21 am
Recently been seeing issues with the cart, whereas a customer will fill in all their information for billing/shipping and when they confirm the order, it gets processed through authorize.net without any issue. However, when I view the order in Opencart the shipping info is blank OR it shows just Washington under state (which is where my store is 'located'). Furthermore, the receipt I get back from authorize.net also shows blank info for the shipping address and at times for the billing. Which makes zero sense seeing that I have very strict rules for AVS that would deny any transaction with blank info. I have manually processed a couple of my customers orders through the frontend of the system so I know the address information is being submitted, yet somewhere between confirm and response back it's getting lost. Any suggestions?
The only errors in my error log file are like the following:
The only errors in my error log file are like the following:
Code: Select all
2016-07-20 15:43:31 - TAXCLOUD_INTEGRATION: Order submission error #0: This transaction has already been captured (OrderID : 3515)
2016-07-20 15:43:32 - TAXCLOUD_INTEGRATION: Order submission error #0: This transaction has already been captured (OrderID : 3514)