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"Log in with PayPal" not working. V2.1.0.2
Posted: Wed May 25, 2016 4:48 pm
by donmck
Hi all,
My problems with getting "Log in with PayPal" working.
I have had several phone conversations with PayPal support, and basically they have verified that what I am setting up on both their Developer Web site at:
https://developer.paypal.com/ and my admin side of
https://www.shop-dontronics.com are correct.
I am running V 2.1.0.2 of Opencart and have read, and installed the extension fix given at:
http://www.opencart.com/index.php?route ... n%20paypal
I really thought this would fix my problem, but no change.
This simple ocmod patch fixes the “Log in with PayPal” bug for OC v2.0.0.0 to 2.1.0.2.
But it doesn't fix my problem unfortunately.
I have put together the full details of this problem at:
http://www.dontronics.com/login-with-paypal.htm
I do have a web developer, but it is beyond his understanding at this stage, as it is mine. We believe there is a coding problem somewhere.
I hope that someone out there can assist me.
Thanks in advance,
Cheers Don...
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Wed May 25, 2016 8:31 pm
by straightlight
In your admin payment modules - > Log In With PayPal, enable the logs. Then, retry the Log In With PayPal on the store-front end. The logs will capture the events. Then, visit your admin system logs and see any recent errors that begins with: Log In with PayPal debug or: CURL Response: .
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Wed May 25, 2016 10:41 pm
by donmck
Thanks for getting back to me so quickly straightlight.
I had set the logs on, and did ask my web developer, but hadn't got a response back.
see:
http://prntscr.com/b8abd0
is this the log should be looking at?
http://prnt.sc/b8ae8a
sorry, I am new to Opencart
Cheers Don...
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Thu May 26, 2016 3:17 pm
by donmck
And I managed to grab a copy of the URL that is pointing to PayPal from my browser. The Client ID matches up correctly, but I have masked it for security. See at the bottom of the html page at:
http://www.dontronics.com/login-with-paypal.htm
Cheers Don...
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Thu May 26, 2016 7:04 pm
by straightlight
Although, the last instruction hasn't been covered. You need to go to your admin - > systems - > tools - > error logs and see a related error from pp_login.php file in those logs.
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Thu May 26, 2016 7:20 pm
by donmck
see:
http://prnt.sc/b8msgg
Nothing there straightlite.
I have been on this path before, and have never found anything related in those logs.
Mind you, last time I looked there were plenty of errors, perhaps my web developer cleared it to prove a point. Anyway, I cleared the log on principle,invoked the error again, but no appearance.
I had thought that I may have been looking at the wrong logs in the past, but if that is where they end up, nothing present at the moment.
Cheers Don...
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Thu May 26, 2016 10:07 pm
by straightlight
The error message you provided on one of your screenshots above is from PayPal. This is caused by an invalid URL entry.
See this link:
https://www.prestashop.com/forums/topic ... t-working/
You can also ask your current programmer to follow the last step on that topic. Also ensure your client ID is still valid on your PayPal developers account-end.
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Fri May 27, 2016 5:19 am
by donmck
straightlight wrote:The error message you provided on one of your screenshots above is from PayPal. This is caused by an invalid URL entry.
See this link:
https://www.prestashop.com/forums/topic ... t-working/
You can also ask your current programmer to follow the last step on that topic. Also ensure your client ID is still valid on your PayPal developers account-end.
Thanks, I emailed PayPal support yesterday to see what they thought about the URL my cart is delivering to them, and no response, so I will ring today. Seems phone calls work betterer than emails.
I will also check to see that my credentials haven't changed during the course of this testing.
By last step, you mean the country thing? As it turns out, I am in Australia. Suspicious.
And I dropped a message on the extensions developer's comment box, pointing out that my error is not a blank page result, but goes to an error page.
Thanks again,
Cheers Don...
Re: "Log in with PayPal" not working. V2.1.0.2
Posted: Sat May 28, 2016 6:52 am
by donmck
Subject: Re: OpenCart 2.2.0.0 Released!!
http://forum.opencart.com/viewtopic.php ... 0&start=20
and the interesting message:
http://prntscr.com/b99pbl
http://forum.opencart.com/viewtopic.php ... 20#p607809
Obviously version 2.2.0.0 fixed the "Log in with Paypal" bug.
There must be a clue in the github code changes, but unfortunately it is beyond me.
Rang Paypal again, and they will get back to me when they aren't busy. :-(
Cheers Don...