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Admin user do not exist

Posted: Sun May 08, 2016 6:40 am
by Zarco
Hi!
After installing 2.2.0.0 version is impossible to acces to the administration panel.
It says " No match for Username and/or Password "
I installed the opencart 3 times, so is not possible that I'm confused about the password.

Any ideas about what is happening??

I changed the username, and called diferent from Admin. Could be this the problem??

Thank you!!

Re: Admin user do not exist

Posted: Sun May 08, 2016 10:40 am
by ericsyd
I have same problem. One admin user can't be accessed. Have deleted the account and created a new one but the same happens. copy and pasted user name and password, no confusion.


If I delete the problem account then establish a totally new user with a different name it is available.
If I then go in and edit that record and change it to the "bosses user name (my wife)" and use her password - NO GO

If I change the password which was valid in the last version and exclude the & (and symbol) character that was there - ALL OK

Re: Admin user do not exist

Posted: Sun May 08, 2016 5:08 pm
by Zarco
Problem is solved.
It looks like in this version, some characters as & are not suported for the password.

Thanks.